Planning

Request For Information - Patient Transport Booking Service

NHS NORTH OF ENGLAND COMMISSIONING SUPPORT (HOSTED BY NHS ENGLAND)

This public procurement record has 1 release in its history.

Planning

09 Jul 2018 at 14:47

Market Engagement Notice
Summary of the contracting process

The North of England Commissioning Support (NECS), on behalf of NHS Newcastle Gateshead and several Clinical Commissioning Groups (CCGs), is currently in the planning stage of a procurement process titled "Request For Information - Patient Transport Booking Service". This initiative aims to inform future service models for a Patient Transport Booking Service to cover the North East region of England. The deadline for businesses to register their interest and respond to the market engagement exercise is 12:00 noon on 27 July 2018.

This procurement process presents an excellent opportunity for businesses in the healthcare service industry, especially those specialising in patient transport logistics and booking services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to engage in this tender, as they can provide innovative solutions tailored to the needs of the CCG populations. By participating, organisations can help shape future service delivery and potentially secure contracts that contribute significantly to their business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Request For Information - Patient Transport Booking Service

Notice Description

Request for Information - Patient Transport Booking Service North of England Commissioning Support (NECS) working for and on behalf of NHS Newcastle Gateshead, NHS North Tyneside, NHS South Tyneside, and NHS Sunderland Clinical Commissioning Groups (the CCGs), propose to engage with the wider market to inform future service model development and/or commissioning intentions for the provision of a Patient Transport Booking Service for the population of the CCG areas. The broad objectives of the service are as follows: *To provide a Patient Transport Booking Service between the hours of 9 a.m. - 5 p.m., Monday-Friday. *To ensure that a high quality and efficient Patient Transport Booking Service is provided to patients from Newcastle Gateshead, North Tyneside, South Tyneside and Sunderland CCG areas. *To provide an 0333 or 0191 booking number and answer calls in a timely manner. *To ensure that eligibility criteria to NHS funded transport to and from non-urgent hospital appointments are consistently and equitably applied. *To support patients qualifying for NHS funded transport to book transport to and from their appointments. *To provide advice on alternative methods of transport to patients not eligible for NHS funded transport. *To record all relevant patient information accurately and in sufficient detail to enable the transport provider to arrange appropriate transport. *To serve as a link between patients and the provider of transport to book, rearrange and cancel transport where necessary, to ensure that limited resources are used as efficiently as possible. *To resolve patients' general enquiries. Registering an Interest and Market Engagement Exercise The CCGs are seeking to obtain input and feedback from provider organisations as part of the development of potential service models for delivery of a Patient Transport Booking Service. If your organisation would like to register an interest in responding to this market engagement exercise and obtain a copy of the Request for Information documentation please go to the PROACTIS portal: https://www.proactisplaza.com/SupplierPortal/?CID=NECS and navigate to NECS289 - Patient Transport Booking Service. Please note that the deadline for RFI responses is 12.00 noon on 27/07/2018. Additional information: Please note that all communications and RFI submissions will be conducted via the POACTIS portal. It is free to register on the portal, which can be accessed at any time of day. A dedicated helpdesk is available should potential providers have any queries and can be contacted on Suppliersupport@proactis.com ; or http://proactis.kayako.com/suppliernetwork/Core/Default/Index Please note that this exercise is not part of any pre-qualification process. It is intended as an awareness, communication and information gathering exercise offering an opportunity for provider organisations to help inform potential future service models and/or commissioning intentions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c716d9ed-4487-48b9-a861-2dff5ce8878c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cb3ddc07-489d-4570-aee2-064b335e1398
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85140000 - Miscellaneous health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jul 20187 years ago
Submission Deadline
Not specified
Future Notice Date
27 Jul 2018Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORTH OF ENGLAND COMMISSIONING SUPPORT (HOSTED BY NHS ENGLAND)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 3YG
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Durham South
Westminster Constituency
City of Durham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c716d9ed-4487-48b9-a861-2dff5ce8878c-2018-07-09T15:47:01+01:00",
    "date": "2018-07-09T15:47:01+01:00",
    "ocid": "ocds-b5fd17-c716d9ed-4487-48b9-a861-2dff5ce8878c",
    "language": "en",
    "initiationType": "tender",
    "title": "Request For Information - Patient Transport Booking Service",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2018-07-27T23:59:59+01:00"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/cb3ddc07-489d-4570-aee2-064b335e1398",
                "datePublished": "2018-07-09T15:47:01+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "tender": {
        "id": "NECS289",
        "title": "Request For Information - Patient Transport Booking Service",
        "description": "Request for Information - Patient Transport Booking Service North of England Commissioning Support (NECS) working for and on behalf of NHS Newcastle Gateshead, NHS North Tyneside, NHS South Tyneside, and NHS Sunderland Clinical Commissioning Groups (the CCGs), propose to engage with the wider market to inform future service model development and/or commissioning intentions for the provision of a Patient Transport Booking Service for the population of the CCG areas. The broad objectives of the service are as follows: *To provide a Patient Transport Booking Service between the hours of 9 a.m. - 5 p.m., Monday-Friday. *To ensure that a high quality and efficient Patient Transport Booking Service is provided to patients from Newcastle Gateshead, North Tyneside, South Tyneside and Sunderland CCG areas. *To provide an 0333 or 0191 booking number and answer calls in a timely manner. *To ensure that eligibility criteria to NHS funded transport to and from non-urgent hospital appointments are consistently and equitably applied. *To support patients qualifying for NHS funded transport to book transport to and from their appointments. *To provide advice on alternative methods of transport to patients not eligible for NHS funded transport. *To record all relevant patient information accurately and in sufficient detail to enable the transport provider to arrange appropriate transport. *To serve as a link between patients and the provider of transport to book, rearrange and cancel transport where necessary, to ensure that limited resources are used as efficiently as possible. *To resolve patients' general enquiries. Registering an Interest and Market Engagement Exercise The CCGs are seeking to obtain input and feedback from provider organisations as part of the development of potential service models for delivery of a Patient Transport Booking Service. If your organisation would like to register an interest in responding to this market engagement exercise and obtain a copy of the Request for Information documentation please go to the PROACTIS portal: https://www.proactisplaza.com/SupplierPortal/?CID=NECS and navigate to NECS289 - Patient Transport Booking Service. Please note that the deadline for RFI responses is 12.00 noon on 27/07/2018. Additional information: Please note that all communications and RFI submissions will be conducted via the POACTIS portal. It is free to register on the portal, which can be accessed at any time of day. A dedicated helpdesk is available should potential providers have any queries and can be contacted on Suppliersupport@proactis.com ; or http://proactis.kayako.com/suppliernetwork/Core/Default/Index Please note that this exercise is not part of any pre-qualification process. It is intended as an awareness, communication and information gathering exercise offering an opportunity for provider organisations to help inform potential future service models and/or commissioning intentions.",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "85140000",
            "description": "Miscellaneous health services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "suitability": {
            "sme": true,
            "vcse": true
        }
    },
    "parties": [
        {
            "id": "GB-CFS-80894",
            "name": "NHS NORTH OF ENGLAND COMMISSIONING SUPPORT (HOSTED BY NHS ENGLAND)",
            "identifier": {
                "legalName": "NHS NORTH OF ENGLAND COMMISSIONING SUPPORT (HOSTED BY NHS ENGLAND)"
            },
            "address": {
                "streetAddress": "JOHN SNOW HOUSE",
                "locality": "DURHAM",
                "postalCode": "DH13YG",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Darren Boyd",
                "email": "darren.boyd@nhs.net",
                "telephone": "01642 745410"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-80894",
        "name": "NHS NORTH OF ENGLAND COMMISSIONING SUPPORT (HOSTED BY NHS ENGLAND)"
    }
}