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Jobs and Career Services

Department for Work and Pensions

This public procurement record has 1 release in its history.

Award

23 Sep 2026 at 16:25

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) commissioned Jobs and Career Services, a social research service to evaluate delivery models for its Jobs and Careers Service. The service is being piloted at three pathfinder research sites, with researchers evaluating delivery and gathering early insights. The work is classified as social research services (CPV 79315000) and is based in the United Kingdom. IFF was named as the supplier. The requirement is focused on researching and evaluating this specific employment and careers service pilot, rather than providing general employment support or careers advice.

The procurement is complete and has been awarded to IFF. DWP used a selective process through a call-off from a framework agreement. The tender’s stated estimated value and the awarded contract value are both £4 million. The award date was 18 September 2026, and the contract period runs from 18 September 2026 to 18 September 2030. The service is described as a pilot across three research sites. Small and medium-sized enterprises and voluntary, community and social enterprises were identified as suitable to participate. No evaluation criteria or lot structure are stated in the procurement details.

This award shows DWP’s demand for research and evaluation of employment and careers service delivery models, including work across multiple pilot sites. Suppliers considering comparable research for this buyer would need to demonstrate the ability to design and deliver research in live service settings, assess different delivery models, and produce useful early findings. Credible competitors would also need the capacity to work across three sites and provide a service over a multi-year period. The route used was a framework call-off, so suppliers seeking similar DWP work would need access to an appropriate framework. The procurement identified SMEs and voluntary, community and social enterprises as suitable, and the selected supplier, IFF, is recorded as an SME.

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Notice Information

Notice Title

Jobs and Career Services

Notice Description

The Jobs and Careers Service (JCS) is currently being piloted through 3 pathfinder research sites, with in-house researchers conducting the evaluation to test delivery models and gather early insights.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c7e0e411-7f80-412c-a162-3837a1f648e7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c7ab8f60-7baf-4914-86cf-afe830472bd5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79315000 - Social research services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£4,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Sep 20262 weeks ago
Contract Period
18 Sep 2026 - 18 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

IFF

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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