Award

Digitial EAP Services

HR CONNECT T/A KENT COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

10 Apr 2026 at 13:00

Summary of the contracting process

The recent award of the contract for "Digital EAP Services" by HR Connect t/a Kent County Council signifies the completion of a procurement process focused on delivering digital support elements of an Employee Assistance Programme. These services include 24/7 telephone support, a wellbeing app, and digital interventions. The contract, classified under guidance and counselling services, covers a wide geographical area including British Overseas Territories, Channel Islands, Europe, Isle of Man, the rest of the world, and the United Kingdom. The procurement stage is complete, with the contract starting on 10th April 2026 and concluding on 30th March 2029. The awarded value is £51,030, and the procurement method was categorised as 'Other'.

This tender opens opportunities for providers within the guidance and counselling sector, especially those capable of offering comprehensive digital support services to Employee Assistance Programmes. However, it is less suited for SMEs and VCSEs due to the scale and scope of the requirement, which has been awarded to a large supplier, Health Assured Limited. Businesses looking to expand their digital service offerings in employee wellbeing across diverse regions will find such contracts advantageous for growth and international outreach.

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Notice Title

Digitial EAP Services

Notice Description

This contract delivers the digital support elements of our EAP service (Employee Assistance Programme) at Support Line. (24/7 telephone support, a wellbeing app, digital interventions and more)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c9b8e9a7-2458-4fef-9b6a-f52e5534292a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b3ce9523-c99d-41b6-8c05-dd0142b44970
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
£51,030 Under £100K
Lots Value
Not specified
Awards Value
£51,030 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 20265 days ago
Submission Deadline
30 Mar 2026Expired
Future Notice Date
Not specified
Award Date
30 Mar 20262 weeks ago
Contract Period
9 Apr 2026 - 30 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HR CONNECT T/A KENT COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MALLING
Postcode
ME19 4YT
Post Town
Rochester
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ46 West Kent
Delivery Location
Not specified

Local Authority
Tonbridge and Malling
Electoral Ward
Kings Hill
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTH ASSURED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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