Notice Information
Notice Title
BHCC DH Digital Transformation Programme Consultancy 26/27
Notice Description
Currently, customer information exists in multiple unconnected sources to differing levels of data quality. This results in a reduced holistic view of our customers, impairing their ability to provide efficient services and a good customer experience. It also gives a reduced ability to use analytics to determine how best to target services. By undergoing this Digital Program, Brighton and Hove City Council's high-level objectives are to achieve the following: - Services to be available online where possible and are easy to find. - Council information systems to be joined up appropriately to make it easier for customers. - The data and knowledge that the council collects will be used to understand and improve services for customers. The high-level outputs of the provider are: - Assist with rationalised, consistent, and customer focussed provision of searchable information via the website - Assist with improved, secure, logical and rationalised transaction services - Assist with simplified customer journeys - Assist with the capture of consistent, accurate information - Assist with the centralised and consistent management of transactions and corporate visibility of individual customer contact - Assist with creating centralised databases of customers, property and organisations - Assist with service configurable views of customer transactions and data - Assist with modular digital solutions that can scale across the organisation
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-cc62cae1-24f3-426b-a8af-9c3849dfba51
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/bdde0899-b0d9-4bef-8905-267fbf0e043f
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £900,123 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- £900,123 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 13 May 2026Yesterday
- Submission Deadline
- 30 Mar 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 30 Mar 20261 months ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2027 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BRIGHTON & HOVE CITY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- HOVE
- Postcode
- BN3 3BQ
- Post Town
- Brighton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ21 Brighton and Hove
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Brighton and Hove
- Electoral Ward
- Central Hove
- Westminster Constituency
- Hove and Portslade
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/bdde0899-b0d9-4bef-8905-267fbf0e043f
13th May 2026 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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