Award

Software Support and Maintenance Services for Social Care Case Management System

WARRINGTON BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

17 Apr 2025 at 09:23

Summary of the contracting process

Warrington Borough Council has awarded a contract for "Software Support and Maintenance Services for Social Care Case Management System" in the industry category of software support services. The procurement process has reached the award stage, with significant details such as the contract value of £540,536 and the contract period starting from 14th June 2025 to 13th June 2027. The award was published on 17th April 2025, and the service will be delivered within England, United Kingdom.

This tender presents substantial opportunities for business growth, especially for SMEs capable of providing software support and implementing integrated solutions for social care case management systems. The awarded contract involves enhancing legacy systems with new functionalities, offering businesses specialising in software maintenance and development a chance to collaborate with a government agency, Warrington Borough Council. Companies with expertise in social care systems and a track record in software support would be well-suited to compete in similar future tenders.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Software Support and Maintenance Services for Social Care Case Management System

Notice Description

Provision of software support and maintenance services for the council's legacy social care case management system, including the implementation of an additional functionality to deliver an integrated and hosted portal for providers of adults social care services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d1ab0482-e22d-4c3a-9c37-b5740c05acb5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cca01153-30b9-438d-b4ba-1786c2137a3d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£540,536 £500K-£1M
Lots Value
Not specified
Awards Value
£540,536 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 202510 months ago
Submission Deadline
15 Apr 2025Expired
Future Notice Date
Not specified
Award Date
14 Apr 202510 months ago
Contract Period
13 Jun 2025 - 13 Jun 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WARRINGTON BOROUGH COUNCIL
Contact Name
Christopher Hilditch
Contact Email
childitch@warrington.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1UH
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d1ab0482-e22d-4c3a-9c37-b5740c05acb5-2025-04-17T10:23:32+01:00",
    "date": "2025-04-17T10:23:32+01:00",
    "ocid": "ocds-b5fd17-d1ab0482-e22d-4c3a-9c37-b5740c05acb5",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "WARRINGTONLIVE001-DN768641-85883375",
        "title": "Software Support and Maintenance Services for Social Care Case Management System",
        "description": "Provision of software support and maintenance services for the council's legacy social care case management system, including the implementation of an additional functionality to deliver an integrated and hosted portal for providers of adults social care services.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 380024,
            "currency": "GBP"
        },
        "value": {
            "amount": 540536,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2025-04-15T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-06-14T00:00:00+01:00",
            "endDate": "2027-06-13T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-158035",
            "name": "Warrington Borough Council",
            "identifier": {
                "legalName": "Warrington Borough Council"
            },
            "address": {
                "streetAddress": "Town Hall, Sankey Street",
                "locality": "Warrington",
                "postalCode": "WA1 1UH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Christopher Hilditch",
                "email": "childitch@warrington.gov.uk"
            },
            "details": {
                "url": "http://www.warrington.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-315376",
            "name": "Access UK Ltd",
            "identifier": {
                "legalName": "Access UK Ltd"
            },
            "address": {
                "streetAddress": "LE11 3QF"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-158035",
        "name": "Warrington Borough Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d1ab0482-e22d-4c3a-9c37-b5740c05acb5-1",
            "status": "active",
            "date": "2025-04-15T00:00:00+01:00",
            "datePublished": "2025-04-17T10:23:31+01:00",
            "value": {
                "amount": 540536,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-315376",
                    "name": "Access UK Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-06-14T00:00:00+01:00",
                "endDate": "2027-06-13T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/cca01153-30b9-438d-b4ba-1786c2137a3d",
                    "datePublished": "2025-04-17T10:23:31+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}