Award

Research for insight into improving digital content and communications

THE CHARITY COMMISSION FOR ENGLAND AND WALES

This public procurement record has 1 release in its history.

Award

23 Feb 2021 at 11:06

Summary of the contracting process

The Charity Commission for England and Wales is seeking research services titled "Research for insight into improving digital content and communications". This procurement process is in the Award stage, with a contract that commenced on 31 January 2021 and is set to conclude on 30 January 2022. The total contract value is approximately £25,000, with a minimum threshold of £20,000. The research will be conducted in Bootle, England, focusing on the industry category of research and development services, particularly aimed at improving digital content and communications for charities.

This opportunity may present significant growth for businesses specialising in user research and consultancy services, particularly those with experience in engaging with charities. Companies that can effectively conduct one-on-one interviews and compile actionable insights from a diverse user base will be well-positioned to compete. Small and medium-sized enterprises (SMEs) are encouraged to apply, given that the procurement is open to them, promoting a more inclusive tender process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Research for insight into improving digital content and communications

Notice Description

We are looking for a user research supplier to help us form an evidence base for improvements to our digital content and communications. This work is an important part of objective 4, "giving charities the understanding and tools they need to succeed". We want to carry out research with a range of trustees and charity contacts (often one person will carry out both roles) across a range of charity sizes. We are open to recommendations on the approach to take. However, we are keen to carry out one-on-one user interviews. We do not currently have any evidence from this kind of research, which has hindered our content work to date, so we are keen to start building an evidence base. To cover user research, analysis and recommendations: - User research with 15 participants to cover 3 user groups - - Optional video highlights reel based on 15 users

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d2542ff1-987e-4e33-a821-13c1d64030fa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c4c1dc14-dcd3-4bea-916e-a9df06fca6ce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
£25,488 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Feb 20215 years ago
Submission Deadline
10 Nov 2020Expired
Future Notice Date
Not specified
Award Date
12 Jan 20215 years ago
Contract Period
31 Jan 2021 - 30 Jan 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE CHARITY COMMISSION FOR ENGLAND AND WALES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOOTLE
Postcode
L20 9HS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
Not specified

Local Authority
Sefton
Electoral Ward
Derby
Westminster Constituency
Bootle

Supplier Information

Number of Suppliers
1
Supplier Name

MACE AND MENTER

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d2542ff1-987e-4e33-a821-13c1d64030fa-2021-02-23T11:06:14Z",
    "date": "2021-02-23T11:06:14Z",
    "ocid": "ocds-b5fd17-d2542ff1-987e-4e33-a821-13c1d64030fa",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "1080",
        "title": "Research for insight into improving digital content and communications",
        "description": "We are looking for a user research supplier to help us form an evidence base for improvements to our digital content and communications. This work is an important part of objective 4, \"giving charities the understanding and tools they need to succeed\". We want to carry out research with a range of trustees and charity contacts (often one person will carry out both roles) across a range of charity sizes. We are open to recommendations on the approach to take. However, we are keen to carry out one-on-one user interviews. We do not currently have any evidence from this kind of research, which has hindered our content work to date, so we are keen to start building an evidence base. To cover user research, analysis and recommendations: - User research with 15 participants to cover 3 user groups - - Optional video highlights reel based on 15 users",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73000000",
            "description": "Research and development services and related consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "L20 9HS"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 20000,
            "currency": "GBP"
        },
        "value": {
            "amount": 25000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2020-11-10T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-01-31T00:00:00Z",
            "endDate": "2022-01-30T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/MKFy2398",
            "name": "The Charity Commission For England And Wales",
            "identifier": {
                "legalName": "The Charity Commission For England And Wales",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/MKFy2398"
            },
            "address": {
                "streetAddress": "Redgrave Court, Merton Road",
                "locality": "Bootle",
                "postalCode": "L20 9HS",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Kirsty Williams",
                "email": "kirsty.williams@charitycommission.gov.uk",
                "telephone": "0300 065 1599"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CHC-1080",
            "name": "Mace and Menter",
            "identifier": {
                "legalName": "Mace and Menter",
                "scheme": "GB-CHC",
                "id": "1080"
            },
            "address": {
                "streetAddress": "16 Upper Street Bristol BS4 3BU"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/MKFy2398",
        "name": "The Charity Commission For England And Wales"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d2542ff1-987e-4e33-a821-13c1d64030fa-1",
            "status": "active",
            "date": "2021-01-12T00:00:00Z",
            "datePublished": "2021-02-23T11:06:14Z",
            "value": {
                "amount": 25488.6,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CHC-1080",
                    "name": "Mace and Menter"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-01-31T00:00:00Z",
                "endDate": "2022-01-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/c4c1dc14-dcd3-4bea-916e-a9df06fca6ce",
                    "datePublished": "2021-02-23T11:06:14Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/956c9da9-6584-46b4-8c8e-b424afe135fa",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}