Tender

GB-Bradford: Clearing Call Centre

UNIVERSITY OF BRADFORD

This public procurement record has 1 release in its history.

Tender

27 Jan 2021 at 14:45

Tender Notice
Summary of the contracting process

The University of Bradford is currently in the Tender stage for the procurement of a Clearing Call Centre, which is classified under the Call Centre services industry. This contract involves a provision period from 24th August to 3rd September 2021, with a total estimated value of £25,000. The deadline for submissions is set for 10th February 2021 at 12:00 PM (UTC). The operational location for the services is within the Yorkshire and the Humber region of the United Kingdom. This tender follows an open procurement method, allowing any interested parties to participate.

This contract presents a significant opportunity for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their business offerings in the call centre sector. With the contracting authority encouraging participation from SMEs, companies that specialise in call centre services, customer support, and related services would be particularly well-suited to compete. Engaging in this tender could enable businesses to strengthen their portfolios and broaden their client base within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

GB-Bradford: Clearing Call Centre

Notice Description

For Clearing Call Centre Provision 24th August to 3rd Sept 2021 (11 days) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d6998db5-6998-45cd-9a83-ad5dee1705b1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f9914d7a-5f42-4fa0-9159-6bab805eacf7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jan 20215 years ago
Submission Deadline
10 Feb 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
23 Aug 2021 - 3 Sep 2021 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BRADFORD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD7 1DP
Post Town
Bradford
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE41 Bradford
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Bradford
Electoral Ward
City
Westminster Constituency
Bradford West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d6998db5-6998-45cd-9a83-ad5dee1705b1-2021-01-27T14:45:03Z",
    "date": "2021-01-27T14:45:03Z",
    "ocid": "ocds-b5fd17-d6998db5-6998-45cd-9a83-ad5dee1705b1",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP564475516",
        "title": "GB-Bradford: Clearing Call Centre",
        "description": "For Clearing Call Centre Provision 24th August to 3rd Sept 2021 (11 days) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.",
        "datePublished": "2021-01-27T14:45:03Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 10000,
            "currency": "GBP"
        },
        "value": {
            "amount": 25000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-02-10T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-08-24T00:00:00+01:00",
            "endDate": "2021-09-03T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/f9914d7a-5f42-4fa0-9159-6bab805eacf7",
                "datePublished": "2021-01-27T14:45:03Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-GB-Bradford:-Clearing-Call-Centre/9GEQA6YF83"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-127564",
            "name": "University of Bradford",
            "identifier": {
                "legalName": "University of Bradford"
            },
            "address": {
                "streetAddress": "Richmond Road, Richmond Building",
                "locality": "Bradford",
                "postalCode": "BD7 1DP",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Philip Smith",
                "email": "p.c.d.smith@bradford.ac.uk",
                "telephone": "01274236884"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-127564",
        "name": "University of Bradford"
    }
}