Notice Information
Notice Title
Seamless Journey Subscription - Zipabout
Notice Description
The Department has a primary objective to improve the journey experiences of rail passengers. As such, we are looking to work with industry partners to develop initiatives based on an improved understanding of customer satisfaction and general opinions about the wider rail industry. This is guided by a recognition that existing tools (e.g. NRPS) do not give us the more holistic, and immediate, understanding of the passenger experience that we need to be able to encourage TOCs to drive improvements in a more focused and speedy manner. This project will build on previous work already undertaken by Zipabout (in 2016 Zipabout and DIT worked on a project which was funded through the DIT's MoU with Transport Systems Catapult). The subscription will enable Departmental research into new methods of gathering insight. The fault reporting function will enable a more speedy, efficient and user-friendly way that allows customers to report faults and other customer service issues directly, in a manner which will help industry to respond and address problems more quickly and efficiently.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-d6d38a18-e350-4a4d-8a07-47998f57dc27
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/22f89c54-bcff-4c04-b418-3842320ac909
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Competitive quotation (below threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
-
- CPV Codes
73000000 - Research and development services and related consultancy services
Notice Value(s)
- Tender Value
- £70,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £70,000 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 May 20196 years ago
- Submission Deadline
- 31 Mar 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 31 Mar 20196 years ago
- Contract Period
- 31 Mar 2019 - 31 Mar 2020 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE DEPARTMENT FOR TRANSPORT
- Contact Name
- Not specified
- Contact Email
- procurement@dft.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 4DR
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- Vincent Square
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/22f89c54-bcff-4c04-b418-3842320ac909
9th May 2019 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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