Award

T0011 Perceptions and experience of safety and compliance: baseline surveys

HIGHWAYS ENGLAND

This public procurement record has 1 release in its history.

Award

14 Dec 2020 at 15:06

Summary of the contracting process

Highways England has initiated a public procurement process titled "T0011 Perceptions and experience of safety and compliance: baseline surveys." This procurement falls within the research and development services sector and aims to gather baseline data on customer perceptions and behaviours regarding non-compliant and unsafe driving. The tender was active until 15th October 2020, with the contract period commencing on 4th December 2020 and concluding on 5th August 2022. The procurement method used was selective, with a contract value amounting to £122,839.54.

This tender presents significant opportunities for market research firms and professionals specialising in customer behaviour analysis. Companies that provide qualitative and quantitative research services, particularly those familiar with the transport sector, will find this contract particularly relevant. As the need for enhanced customer experience and safety data continues to grow, businesses that can deliver high-quality surveys and insights are well-positioned to compete and expand their operations in this contracting process.

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Notice Title

T0011 Perceptions and experience of safety and compliance: baseline surveys

Notice Description

Highways England's Customer Insight and Behaviour Change Group wish to set up a contract for the provision of expert market research services to deliver high quality customer surveys to provide baseline data on customer perceptions and behaviours in relation to non-compliant and unsafe driving. This will provide robust baseline data on our customers early on in Road Period 2. The data will be used to inform actions to improve customer experience and safety on our network. The intention is to repeat the surveys later in the period to see if, and how, customer perceptions and behaviours have changed

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d75b7864-d647-4573-8a5f-65d182e966de
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c60b43f6-0fa2-4608-8df1-08a2602ce199
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£122,839 £100K-£500K
Lots Value
Not specified
Awards Value
£122,839 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Dec 20205 years ago
Submission Deadline
14 Oct 2020Expired
Future Notice Date
Not specified
Award Date
4 Dec 20205 years ago
Contract Period
4 Dec 2020 - 5 Aug 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1PR
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

FUTRAN

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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