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SFO/ChangingSocial/TD

Serious Fraud Office

This public procurement record has 1 release in its history.

Award

29 Jul 2026 at 11:13

Award Notice
Summary of the contracting process

The Serious Fraud Office bought computer-related professional services to support the phased rollout and adoption of Microsoft 365 Copilot. The work covers helping the organisation introduce the Copilot capability in stages and embed its use, rather than supplying general-purpose software alone. Delivery is based at the Serious Fraud Office’s premises at 2–4 Cockspur Street, London, SW1Y 5BS. The requirement sits within the services category and was awarded to Changing Social Ltd, a Bristol-based small and medium-sized enterprise. This is a focused digital transformation and user-adoption requirement for a public sector organisation implementing Microsoft 365 Copilot. Businesses with relevant experience in Microsoft 365 environments, Copilot enablement, organisational change and staff adoption would find the subject matter most relevant.

The procurement is complete and the contract was awarded on 8 April 2026 to Changing Social Ltd. It was run as a selective call-off from a framework agreement. The awarded contract value is £305,519. The contract period runs from 15 June 2026 to 15 December 2027. The tender submission deadline was 14 June 2026. The Serious Fraud Office is the buying organisation and the award is active. The procurement was for services and was assessed through the framework call-off route. The opportunity was identified as suitable for small and medium-sized enterprises. The stated requirement was supporting the phased rollout and adoption of Microsoft 365 Copilot, with the completed process resulting in a single supplier award.

This award shows demand for specialist support around the practical introduction and adoption of Microsoft 365 Copilot in a public sector setting. A competing supplier would need to demonstrate the ability to plan and support a phased rollout, work within an established Microsoft 365 environment, and help staff adopt new AI-enabled tools effectively. Relevant strengths include user engagement, training, communications, change management, operational readiness and the ability to translate Copilot capabilities into safe, useful working practices. Experience of delivering digital transformation for organisations with formal governance, information-security expectations and public sector constraints would make a supplier more credible. The buyer’s use of a framework call-off also indicates that suppliers seeking similar work should understand framework-based procurement and be able to mobilise a defined professional services package.

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Notice Information

Notice Title

SFO/ChangingSocial/TD

Notice Description

Supporting the phased rollout and adoption of Microsoft 365 Copilot

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d8c246ad-5be9-4fcb-8126-2da520c80550
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/004cdaa4-169e-4759-9b40-b5bee0e1546a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72590000 - Computer-related professional services

Notice Value(s)

Tender Value
£305,519 £100K-£500K
Lots Value
Not specified
Awards Value
£305,519 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Apr 20266 months ago
Contract Period
15 Jun 2026 - 15 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Serious Fraud Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1Y 5BS
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Changing Social Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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