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Workplace Services - Security Guarding

Department for Work and Pensions

This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 09:59

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) procured nationwide security guarding services for its estate across England, Scotland, Wales and Northern Ireland. The requirement covers trained security officers at Jobcentre Plus sites, corporate hubs and other DWP properties, equipped with body-worn cameras and private mobile radios. It also includes reception services at Caxton House in London and Quarry House in Leeds, plus a 24/7 keyholding service for sites without automated access. The appointed supplier works with DWP, its total facilities management supplier, security control centre supplier and wider estates supply chain to protect employees, customers and property. This is a security service procurement, classified under CPV 35000000, within DWP’s nationally dispersed estate of more than 800 properties.

The procurement is complete and was awarded to Mitie FM Ltd on 21 March 2025 following a selective further competition call-off from Lot 3c of the Crown Commercial Service RM6232 Facilities Management and Workplace Services framework. The awarded value is £1,077,000,000 GBP, while the procurement’s stated maximum value is £1,574,000,000 GBP. The contract runs from 1 October 2025 to 30 September 2032, following mobilisation, with an option to extend by up to three years in any configuration. The original tender deadline was 8 July 2024 at 12:00. It is a services contract covering the whole DWP estate, and participation was identified as unsuitable for SMEs and voluntary, community or social enterprises.

This award indicates demand for a large, nationally coordinated security operation capable of covering a geographically dispersed public estate and maintaining consistent service across England, Scotland, Wales and Northern Ireland. A credible future competitor would need trained security officers, body-worn camera and private mobile radio capability, 24/7 keyholding response, and the operational capacity to support sites with different security arrangements. Experience integrating with total facilities management providers, security control centres and public-sector estates supply chains would be relevant. Suppliers would also need to deliver reception services at major offices, protect staff, customers and property, and manage mobilisation and service delivery at substantial scale. The requirement is geared towards established large-scale providers rather than SMEs or VCSEs.

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Notice Information

Notice Title

Workplace Services - Security Guarding

Notice Description

Note this is a replacement for the notice at the link below https://www.contractsfinder.service.gov.uk/Notice/89a40ba2-9308-4510-8c42-3d12cc086a55 About The DWP: The Department for Work and Pensions (DWP) is the UK's largest public service department and is responsible for welfare, pensions, and child maintenance policy. The Department is responsible for administering the State Pension and a range of working age, disability, and ill health benefits to around 20 million claimants. The DWP operates on a scale that is almost unrivalled anywhere in Europe, and most people in Great Britain will encounter the DWP at some point in their lives. The DWP delivers its services through a leasehold Estate, operating over 800 properties nationally. This includes job centres, assessment centres, corporate centres, and service centres. The DWP Estate is geographically dispersed and has a large footprint on UK high streets as it requires a local presence. About this Contract: The new Security Guarding contract will focus on placing trained Security Officers (equipped with Body Worn Cameras and Private Mobile Radios) across the whole DWP estate, including Jobcentre Plus sites and Corporate Hubs. The contract also covers duties for reception services required at Caxton House, London and Quarry House, Leeds and a 24/7 keyholding service to respond to requests to unlock and lock DWP sites without automation available through Critical Security Infrastructure Programme upgrades. The appointed Security Guarding Supplier will work closely with Authority, the Total Facilities Management Supplier, Security Control Centre Supplier and other members of the Authority's Estates department supply chain to ensure the safety and security of the Authority's employees, customers, and property. This contract was awarded as part of a Further Competition under Lot 3c of the Crown Commercial Services Framework RM6232 - Facilities Management and Workplace Services. This contract is for an initial period of 7 years, following a mobilisation period. With the optional extension of up to 3 years (in any configuration).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dbf08388-854d-42f1-8044-b1023c5d750e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4f4d3b82-accb-463d-8121-cf24f3d2375b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

CPV Codes

35000000 - Security, fire-fighting, police and defence equipment

Notice Value(s)

Tender Value
£1,574,000,000 £1B-£10B
Lots Value
Not specified
Awards Value
£1,077,000,000 £1B-£10B
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Mar 20251 years ago
Contract Period
1 Oct 2025 - 30 Sep 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UA
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

Mitie

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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