Tender

109099 - Revenues Smart Text Payment

BIRMINGHAM CITY COUNCIL

This public procurement record has 3 releases in its history.

TenderAmendment

08 Jun 2021 at 15:29

TenderAmendment

07 Jun 2021 at 10:07

Tender

12 May 2021 at 17:16

Summary of the contracting process

Birmingham City Council is seeking a supplier for the 'Revenues Smart Text Payment' service, aimed at automating communication with citizens regarding council tax payments. The contract, which falls under the category of Multimedia Message Service (MMS) services, will commence on 8th July 2021 and run for a duration of one year, with a possible annual extension based on performance. Potential suppliers must register on Birmingham's free-to-use e-tendering system (In-tend) to express interest, with the submission deadline for quotations set for noon on 18th June 2021.

This procurement presents a significant opportunity for businesses specialising in electronic messaging and automation services, particularly small and medium-sized enterprises (SMEs) that can meet the technical requirements of the project. Firms with experience in SMS and multimedia message services, as well as those able to provide user-friendly self-service solutions, will be well-positioned to compete for this contract, which not only supports local governance but also promotes innovation in citizen engagement and payment processes.

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Notice Title

109099 - Revenues Smart Text Payment

Notice Description

Birmingham City Council requires a supplier for the provision of smart text automation to citizens who are behind with their council tax payments. This must also include a self-serve means for the citizen to provide payment via a payment link contained within the message. This contract will be for a period of 1 year, with an additional 1-year extension, commencing 8.07.2021 until 07.07.2023 The contract will be renewed on an annual basis depending on previous performance including the ability of the provider to deliver all orders on time. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by noon on 18th June 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dcad97e0-8f41-4c72-a283-3d5f65f985c2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/08017e3f-aea4-4033-8acb-973ef0966b7c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64212100 - Short Message Service (SMS) services

64212300 - Multimedia Message Service (MMS) services

64216000 - Electronic message and information services

64216100 - Electronic message services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jun 20214 years ago
Submission Deadline
18 Jun 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
8 Jul 2021 - 7 Jul 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
David Hosie
Contact Email
david.hosie@birmingham.gov.uk
Contact Phone
0121 464 8000

Buyer Location

Locality
WEST MIDLANDS
Postcode
B4 7WB
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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