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ACAS27419 - Conflict Competence Framework

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

21 Aug 2026 at 10:08

Award Notice
Summary of the contracting process

UK Shared Business Services Limited procured the Conflict Competence Framework, a research and consultancy service focused on workplace conflict and employment relations. The requirement responds to expected changes from the Government’s Employment Rights Act and Make Work Pay agenda. It concerns helping senior leaders and managers develop the skills to handle individual and collective workplace disagreements and potential conflict. Changes to collective employment relations may also mean that organisations without previous trade union experience need to work with trade unions. The procurement is classified as research and development and related consultancy services (CPV 73000000), with services delivered in the United Kingdom. It is a services requirement and was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

This procurement has been completed and awarded. Institute for Employment Studies was selected on 11 August 2026 through a mini-competition under the CCS RM6126 Research & Insights Dynamic Purchasing System, using a selective call-off procedure. The tender submission deadline was 22 July 2026 at 11:00. The awarded contract value is £95,275 including the published currency of GBP. The contract runs from 19 August 2026 to 19 March 2027. The requirement was evaluated through the mini-competition process, with the award made to Institute for Employment Studies. The procurement is recorded as complete and the award is active. The buyer is UK Shared Business Services Limited, acting for this requirement.

This award indicates demand for specialist research and consultancy on workplace conflict, employment relations and the practical effects of employment-law reform. A credible future competitor would need to understand both individual and collective workplace disagreements, including situations involving trade unions, and translate that expertise into a framework or programme that senior leaders and managers can use. Relevant capability would include research, analysis, consultancy and the design of practical approaches to developing conflict-management competence. Organisations with experience advising employers through changing employment relations, particularly those that can work across workplaces in the United Kingdom, are well aligned with the requirement. The procurement route also shows that smaller specialist firms and voluntary, community or social enterprises were considered suitable participants.

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Notice Information

Notice Title

ACAS27419 - Conflict Competence Framework

Notice Description

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under CCS RM6126 Research & Insights DPS Brief Description of Requirement Government reforms to employment regulations brought in as part of the Government's Employment Rights Act and 'Make Work Pay' agenda are likely to have far-reaching effects on GB workplaces. This will create demands for senior leaders and managers to advance their skills in handling individual and collective forms of workplace disagreements and potential conflict. Government reforms to collective employment relations may lead to organisations who have never worked with trade unions finding themselves doing so.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dd03bdac-5d61-4c97-b16c-d0744aef36e9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e714b0f9-be34-42f6-a49d-2fab75f5d4e6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£95,275 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20266 days ago
Submission Deadline
22 Jul 2026Expired
Future Notice Date
Not specified
Award Date
11 Aug 20262 weeks ago
Contract Period
19 Aug 2026 - 19 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

Institute for Employment Studies

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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