This public procurement record has 1 release in its history.

Award

30 Sep 2026 at 16:01

Summary of the contracting process

The Financial Conduct Authority (FCA) procured cloud-based backup and recovery services for Microsoft 365 and Microsoft Entra ID. The service covers Exchange Online, OneDrive for Business, SharePoint Online and Teams, alongside existing configuration and baseline-management capability. Premier 24/7 support is included. This is a software support service (CPV 72261000), delivered for the FCA in London. The requirement is focused on protecting and restoring the FCA’s Microsoft cloud environment rather than supplying general-purpose IT support or unrelated cloud services.

The procurement is complete and the contract was awarded to AvePoint UK Ltd. The award date was 14 August 2026. The awarded value is £300,000. The contract period runs from 15 August 2026 to 1 June 2027. The original estimated procurement value was £250,000 to £350,000. The FCA used a selective call-off from a framework agreement. The tender submission deadline was 14 August 2026. The procurement was identified as suitable for small and medium-sized enterprises. The published outcome records an active award; no contract signature or completion status is given.

For suppliers of Microsoft cloud backup and recovery, this award demonstrates FCA demand for a managed service spanning Microsoft 365 workloads and Entra ID, with round-the-clock premium support. A credible competitor would need to show reliable protection and restoration across Exchange Online, OneDrive for Business, SharePoint Online and Teams, as well as Entra ID, and the ability to maintain configuration and baseline-management capability. The delivery profile suggests a supplier able to support a business-critical environment and provide continuous service, not just software licensing. The successful supplier was an SME, indicating that a supplier of that scale has competed successfully for this requirement. Experience supporting comparable Microsoft environments and dependable 24/7 service would be relevant strengths when this specific requirement returns to market.

How relevant is this notice?

Notice Information

Notice Title

Saas- Based Back up Services

Notice Description

A Cloud Backup for Microsoft 365 and Microsoft Entra ID, with Premier 24/7 support. The service maintains backup and recovery for Exchange Online, OneDrive for Business, SharePoint Online, Teams and Entra ID, together with existing configuration/baseline-management capability were included in the final call-off schedule.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e0a1c93a-ae66-4090-932e-15bc442e1e0d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9124f019-f6ae-4fd2-a972-d4d030c5c305
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Aug 20261 months ago
Contract Period
15 Aug 2026 - 1 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Conduct Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

AvePoint UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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