Award

T0032 Red Claims

HIGHWAYS ENGLAND

This public procurement record has 1 release in its history.

Award

25 Jan 2021 at 13:32

Award Notice
Summary of the contracting process

Highways England is seeking to enhance its Network Claims processes with a new contract titled "T0032 Red Claims", which focuses on improving recovery rates and operational efficiency. This procurement falls under the services category, specifically related to research and development consultancy. The procurement process was initiated on 18 January 2021, with the contract period running until 31 March 2021. The contract was awarded to ARUP for a total value of £92,400, using a selective procurement method through a call-off from a framework agreement. The project's initiation comes after the successful implementation of services for Green Claims, aimed at addressing the challenges in handling claims against the network due to delays in information collation.

This tender presents significant opportunities for businesses specialising in claims management, consultancy, and operational process development. Companies, particularly voluntary, community, and social enterprises (VCSEs), which offer innovative solutions for handling claims and enhancing information management systems would find this contract suitable for participation. Firms with experience in collaboration with public sector entities and those capable of delivering efficient, timely services in this sector are encouraged to explore this opportunity, as it aims to streamline the management of network claims, ultimately improving service delivery in transportation management.

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Notice Information

Notice Title

T0032 Red Claims

Notice Description

Building on the work undertaken in work order 1-1142 - Green Claims, Highways England is looking to set up a contract for the provision of services to support them to further develop process, capability and information collection within our Network Claims teams. Namely this will be a focus on our Red Claims processes. Contracted provision of services for Green Claims has proved very successful in increasing recovery rates and implementing a standard management operating system and performance reporting. This work now needs to be extended into Red Claims. All claims made against us for damage caused due to our network are processed by Highways England. There is a fundamental requirement for fast and efficient collation and sharing of information to enable us to adequately manage these claims. There is currently a significant time delay in obtaining this information and processing the large number of claims we have.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e0a5b8d4-b134-403e-86bf-199073192549
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/281a8132-8b0a-4691-9972-621d3483a9fb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£92,400 Under £100K
Lots Value
Not specified
Awards Value
£92,400 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jan 20215 years ago
Submission Deadline
6 Jan 2021Expired
Future Notice Date
Not specified
Award Date
18 Jan 20215 years ago
Contract Period
18 Jan 2021 - 31 Mar 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS ENGLAND
Contact Name
Not specified
Contact Email
spats2@highwaysengland.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1RN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

ARUP

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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