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HOS0081 Training Provider

HOUSING OMBUDSMAN SERVICE

This public procurement record has 2 releases in its history.

AwardUpdate

17 Jul 2026 at 16:33

Award Notice
Award

17 Jul 2026 at 13:59

Award Notice
Summary of the contracting process

The Housing Ombudsman procured managed training services for delivery in London. The requirement covers responsibility for all, or most, of the organisation’s training needs through a single managed service provider. The provider manages a supply chain of training suppliers, rather than requiring the Housing Ombudsman to coordinate individual providers itself. It must provide costed options whenever training is requested. Delivery may use the provider’s own training services or a mini-competition among its framework training suppliers. The procurement is for education and training services, although it is categorised in the underlying data as goods. The arrangement is intended to support training requirements as and when they arise.

The procurement has been completed and two active awards were made on 17 July 2026. Premier Partnership Solutions Ltd and Premier People Solutions Ltd were each awarded a separate contract, each valued at £220,000, with an estimated lower value of £200,000. Each contract runs from 1 August 2026 to 31 July 2029. The requirement was awarded through the ESPO383.25 framework by direct award, using a selective call-off from a framework agreement. The tender submission deadline was 7 July 2026. The stated suitability indicates that small and medium-sized enterprises and voluntary, community or social enterprise organisations could participate. The two awards should be considered separately; their values have not been combined.

This procurement shows demand from the Housing Ombudsman for an outsourced training-management capability, rather than for a single standalone course. Relevant suppliers would need to act as a managed service provider, coordinate multiple training organisations, and maintain a dependable supply chain covering a broad range of learning requirements. They would also need to respond quickly to requests with clearly costed delivery options, using their own provision or running compliant mini-competitions among framework suppliers. Credible competitors should therefore demonstrate supplier-network management, training-market knowledge, cost control, quality assurance and the operational capacity to arrange provision as required. The opportunity was suitable for SMEs and VCSEs, so smaller organisations with strong coordination capability may be well placed when this requirement returns to market.

How relevant is this notice?

Notice Information

Notice Title

HOS0081 Training Provider

Notice Description

Lot 1 - Managed Training Services is the provision of a complete service in relation to all (or the majority) of the customer's training requirements. This type of service provision is where a single Managed Service Provider (MSP) takes responsibility for the customer's training by managing a supply chain of training suppliers as opposed to the customer managing a selection of individual training suppliers themselves. The Supplier shall provide costed options to the Customer in response to any request for the provision of training. Such options may include delivery through Premier Partnerships' own training services or via a mini competition conducted among its Framework Suppliers. Awarded through ESPO383.25 Direct Award

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e37310b6-ec08-4d68-ab53-03bab5a2d34c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e38c32c1-9b04-47a9-a843-97ffcd5c7286
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£220,000 £100K-£500K
Lots Value
Not specified
Awards Value
£220,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Jul 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOUSING OMBUDSMAN SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESTON
Postcode
WC2B 4HN
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

Premier Partnership Solutions Ltd

Premier People Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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