Award

Provision of Telecare Services

REDCAR & CLEVELAND BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

01 Aug 2025 at 07:40

Award Notice
Tender

19 Feb 2025 at 16:35

Tender Notice
Summary of the contracting process

Redcar & Cleveland Borough Council has completed the award process for the "Provision of Telecare Services" contract, designed to cover all aspects of Telecare installation, monitoring, and response services. This procurement falls under the Health Services industry category, and it addresses regional needs in the North East of the United Kingdom. The contract, worth £2,320,000, will commence on 1 October 2025 and is set to last until 30 September 2028, with an option for a 12-month extension. Awarded on 28 May 2025, the contract has been granted to Medequip Assistive Technology Ltd through an open procedure, reflecting its status as above threshold. The procurement process demonstrates the council's commitment to enhancing local health services via open and competitive procurement methodologies.

This tender represents a significant opportunity for businesses specialising in assistive technology and related services. Small and medium-sized enterprises (SMEs) have a notable chance to engage in similar procurement processes, experiencing business growth by expanding their service offerings in the telecare sector. Enterprises equipped to provide installation, monitoring, and maintenance of telecare technology can diversify their portfolios and increase market presence by targeting similar tenders. The project not only supports business expansion but also contributes to public welfare by improving telecare services, establishing a strong foundation for community-focused service providers to thrive.

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Notice Information

Notice Title

Provision of Telecare Services

Notice Description

Redcar and Cleveland Borough Council is seeking to appoint a suitably experienced provider to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service. The contract is for a period of 3 years from 1 October 2025 to 30 September 2028 plus the option of a 1 x 12 month extension period. Please be advised that Redcar and Cleveland Borough Council are conducting this procurement via OPEN . https://open-uk.org/. You will need to register as a supplier on the site (registration is free) and search for the opportunity within the Browse Opportunities section and register your interest. Additional information: Please be advised that Redcar and Cleveland Borough Council are conducting this procurement via OPEN . https://open-uk.org/. You will need to register as a supplier on the site (registration is free) and search for the opportunity within the Browse Opportunities section and register your interest.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e564c891-4d6a-4ead-9b1b-7f31cb447b78
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ae5fbcfa-b70f-46e1-8581-2755b4d9f2bf
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,320,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20256 months ago
Submission Deadline
27 Mar 2025Expired
Future Notice Date
Not specified
Award Date
27 May 20259 months ago
Contract Period
30 Sep 2025 - 30 Sep 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
REDCAR & CLEVELAND BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDCAR
Postcode
TS10 1RT
Post Town
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC North East (England)
Local Authority
Redcar and Cleveland
Electoral Ward
Coatham
Westminster Constituency
Redcar

Supplier Information

Number of Suppliers
1
Supplier Name

MEDEQUIP ASSISTIVE TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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