Award

Provision of Microsoft Premier Support

INTELLECTUAL PROPERTY OFFICE

This public procurement record has 1 release in its history.

Award

29 Jul 2025 at 09:02

Summary of the contracting process

The Intellectual Property Office, located in Newport, United Kingdom, has concluded the procurement process for the provision of Microsoft Premier Support services. This procurement falls under the 'Technical support services' category and was conducted through a selective method, specifically as a call-off from a framework agreement. The contract period commenced on 30th June 2025 and will conclude on 29th June 2026. The process reached the award stage with Phoenix Software Ltd securing the contract, valued at £71,000. The official awarding was documented in July 2025.

This tender provides an excellent opportunity for businesses specialising in technical support services, particularly those adept at delivering managed Microsoft support. Companies, especially small and medium enterprises, can gain a strategic advantage by participating in such selective procurement processes, often leading to long-term partnerships with prominent organisations like the Intellectual Property Office. Prospective bidders should focus on enhancing technical service offerings to meet future demands from similar government entities.

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Notice Title

Provision of Microsoft Premier Support

Notice Description

Provision of a Managed Microsoft Support Service

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1d000671-144f-4ae9-a0ea-0ee8e016b24a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services


CPV Codes

71356300 - Technical support services

Notice Value(s)

Tender Value
£142,000 £100K-£500K
Lots Value
Not specified
Awards Value
£71,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20256 months ago
Submission Deadline
29 Jun 2025Expired
Future Notice Date
Not specified
Award Date
29 Jun 20257 months ago
Contract Period
29 Jun 2025 - 29 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
INTELLECTUAL PROPERTY OFFICE
Contact Name
Julie Davies
Contact Email
julie.davies@ipo.gov.uk
Contact Phone
01633813978

Buyer Location

Locality
NEWPORT
Postcode
NP10 8QQ
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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