Award

1-1055 Improving Customer Service APTR Facilities

HIGHWAYS ENGLAND

This public procurement record has 1 release in its history.

Award

04 May 2020 at 11:39

Award Notice
Summary of the contracting process

Highways England has completed a procurement process for the contract titled "1-1055 Improving Customer Service APTR Facilities." This initiative falls under the classification of research and development services and related consultancy services, with the total contract value amounting to £249,034. The procurement was conducted using a selective method via a call-off from a framework agreement. The contract period began on 4 May 2020 and will end on 30 April 2021. The relevant locations for the delivery of services include various areas within the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom.

This contract presents significant business growth opportunities, particularly for companies involved in technical services, consultancy, and engineering within the highway and transport sectors. Businesses engaged in innovative customer service solutions, compliance assessments, and facility evaluations would be especially well-suited to compete. The involvement of a large supplier, Pell Frischmann, indicates that there is room for collaboration or partnerships, allowing smaller firms to step in with specialised offerings that complement this large-scale project.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

1-1055 Improving Customer Service APTR Facilities

Notice Description

Highways England Roadside Facilities team in the Customer Experience Group, Safety Engineering and Standards, is looking set up a contract for provision of technical services to undertake follow on work from a previous project study to understand the volume, compliance status and fit for purpose levels of signed and non-signed facilities on all purpose trunk roads located within Highways England in Area's 1,2,4,5,9,10,12 &14

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e7763b41-c0db-44fe-a7b5-bb05323b699f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0dafc6a8-71f6-4bf9-8268-663f1787d6d1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£249,034 £100K-£500K
Lots Value
Not specified
Awards Value
£249,034 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 May 20205 years ago
Submission Deadline
29 Apr 2020Expired
Future Notice Date
Not specified
Award Date
3 May 20205 years ago
Contract Period
3 May 2020 - 30 Apr 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS ENGLAND
Contact Name
HE
Contact Email
spats_framework_lot1@highwaysengland.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS1 6HA
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified
Local Authority
Bristol, City of
Electoral Ward
Lawrence Hill
Westminster Constituency
Bristol East

Supplier Information

Number of Suppliers
1
Supplier Name

PELL FRISCHMANN

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e7763b41-c0db-44fe-a7b5-bb05323b699f-2020-05-04T12:39:43+01:00",
    "date": "2020-05-04T12:39:43+01:00",
    "ocid": "ocds-b5fd17-e7763b41-c0db-44fe-a7b5-bb05323b699f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_141474/853775",
        "title": "1-1055 Improving Customer Service APTR Facilities",
        "description": "Highways England Roadside Facilities team in the Customer Experience Group, Safety Engineering and Standards, is looking set up a contract for provision of technical services to undertake follow on work from a previous project study to understand the volume, compliance status and fit for purpose levels of signed and non-signed facilities on all purpose trunk roads located within Highways England in Area's 1,2,4,5,9,10,12 &14",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73000000",
            "description": "Research and development services and related consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 249034,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2020-04-29T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2020-05-04T00:00:00+01:00",
            "endDate": "2021-04-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-96445",
            "name": "Highways England",
            "identifier": {
                "legalName": "Highways England"
            },
            "address": {
                "streetAddress": "2 The Square",
                "locality": "Bristol",
                "postalCode": "BS1 6HA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "HE",
                "email": "Spats_Framework_Lot1@highwaysengland.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-80303",
            "name": "Pell Frischmann",
            "identifier": {
                "legalName": "Pell Frischmann"
            },
            "address": {
                "streetAddress": "Wakefield"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-96445",
        "name": "Highways England"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-e7763b41-c0db-44fe-a7b5-bb05323b699f-1",
            "status": "active",
            "date": "2020-05-04T00:00:00+01:00",
            "datePublished": "2020-05-04T12:39:43+01:00",
            "value": {
                "amount": 249034.81,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-80303",
                    "name": "Pell Frischmann"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-05-04T00:00:00+01:00",
                "endDate": "2021-04-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/0dafc6a8-71f6-4bf9-8268-663f1787d6d1",
                    "datePublished": "2020-05-04T12:39:43+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "n/a",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/d5b2952f-3814-4825-af75-7ccc1b1efd80",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                }
            ]
        }
    ]
}