Award

Provision of a TETRA/ MCX Interworking Gateway Solution for the Emergency Services Network (ESN)

HOME OFFICE

This public procurement record has 1 release in its history.

Award

14 Nov 2025 at 11:01

Summary of the contracting process

The Home Office has recently completed the procurement process for a contract entitled "Provision of a TETRA/ MCX Interworking Gateway Solution for the Emergency Services Network (ESN)". The procurement involved the development of platform interconnectivity software services, specifically designed to support the transition of approximately 300,000 users across 107 organisations from Airwave to the ESN. This project is supported by Etherstack Wireless Limited, the chosen supplier, and covers multiple regions including the UK, Channel Islands, and other global locations. The procurement process followed a competitive procedure with negotiation above the threshold, concluding with an award on 16th October 2025, and the contract will be effective until 15th October 2030.

This tender represents significant growth opportunities for technology firms specialising in software development, particularly those focused on telecom solutions and network integration services. Firms capable of providing robust support and maintenance for complex interworking services, as well as those experienced in negotiating competitive procurement processes, would find themselves well-positioned to leverage such contracts for business expansion. The collaboration with a major governmental body like the Home Office further emphasises the potential for enhancing industry credentials and building relationships within the public sector.

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Notice Title

Provision of a TETRA/ MCX Interworking Gateway Solution for the Emergency Services Network (ESN)

Notice Description

This Award Notice relates to the Award of a contract for a TETRA/ MCX Interworking Gateway (IWG) solution to be provided to the Emergency Services Mobile Communications Programme (ESMCP). The supplier will provide this IWG to support the transition from Airwave to ESN for approximately 300,000 users across 107 User Organisations. The IWG will link together Airwave talk groups to their equivalent new ESN talk groups, allowing migrated ESN users to make Group and Emergency Calls to, and receive Group and Emergency Calls from, unmigrated Airwave users. The Authority is seeking to procure a Network Interworking Service to support the transition from Airwave to ESN for approximately 300,000 users across 107 User Organisations. The Network Interworking Service will use an Interworking Gateway (the subject of this procurement) to link together the 6000 busiest Airwave talk groups to their equivalent new ESN talk groups, allowing migrated ESN users to make Group and Emergency Calls to, and receive Group and Emergency Calls from, unmigrated Airwave users. The Interworking Gateway is assumed to be a software product that can be deployed onto physical or virtual servers provided and hosted by the ESN User Services Supplier, who will also be responsible for service integration, first line and second line maintenance, with the Interworking Gateway supplier responsible for third line support. The type of interface to be used between Airwave and the Interworking Gateway will be DCS, (Motorola DIMETRA(tm) Dispatch Communications Server), because this is the only interface available on the Airwave radio service. This is the same interface as used for standard control room system connections that provide service to over 4000 control room ICCS (Integrated Communications Control System) desks. A quantity of 600 active DCS ports (plus an extra 300 ports for resilience) will be assigned to the Interworking Gateway, serviced by three Airwave DCS data centres.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e854579a-6f0b-47c2-9e66-b5a93b711588
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/13ced6a4-1597-4ab0-bd21-d7ce547a53ed
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212211 - Platform interconnectivity software development services

Notice Value(s)

Tender Value
£14,246,433 £10M-£100M
Lots Value
Not specified
Awards Value
£14,246,433 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Nov 20253 months ago
Submission Deadline
19 May 2025Expired
Future Notice Date
Not specified
Award Date
15 Oct 20254 months ago
Contract Period
15 Oct 2025 - 15 Oct 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Secretary of State for the Home Department
Contact Email
esmcpcommercial@homeoffice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
STRATFORD, LONDON
Postcode
E20 1JN
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

ETHERSTACK WIRELESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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