Award

ServiceNow Architect Call Off

POLICE DIGITAL SERVICE

This public procurement record has 1 release in its history.

Award

18 Dec 2025 at 14:37

Summary of the contracting process

The Police Digital Service, located at 20 Gresham Street, London, has completed the procurement process for the contract titled "ServiceNow Architect Call Off," falling under the information technology services category. This selective procurement was executed as a call-off from a framework agreement. The contract, valued at £39,000, was awarded to Permanent Futures Ltd., a small or medium-sized enterprise (SME) based in Horsforth, Leeds, on 14 November 2025. The service delivery is confined within the United Kingdom, commencing on 17 November 2025 and concluding on 31 March 2026. The process has reached the award stage as of 18 December 2025.

This opportunity is particularly beneficial for SMEs in the information technology services sector looking to expand their portfolio by participating in government projects. Firms specialising in ServiceNow architecture could leverage this contract to showcase their expertise in digital transformation services, potentially opening doors for further engagements within larger framework agreements. The structured nature of the call-off provides an efficient route for qualified firms to align with public sector requirements while contributing to significant technological advancements in public services. Additionally, businesses located within or operating frequently in the UK would find this contract an advantageous addition to their works, given the locality preferences for delivery.

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Notice Title

ServiceNow Architect Call Off

Notice Description

Call off facility to engage ServiceNow Architect on an intermittent basis.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e87a4cfa-c795-4c4c-8ac7-d2350fbe4036
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6e5b519c-a32d-4273-b529-2d31530bc7a9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£39,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20252 months ago
Submission Deadline
14 Nov 2025Expired
Future Notice Date
Not specified
Award Date
14 Nov 20253 months ago
Contract Period
17 Nov 2025 - 31 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE DIGITAL SERVICE
Contact Name
Glenn Stuart
Contact Email
glenn.stuart@pds.police.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7JE
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Cheap
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PERMANENT FUTURES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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