Award

Provision of User Research Incentives

CROWN COMMERCIAL SERVICE

This public procurement record has 1 release in its history.

Award

19 Mar 2026 at 15:40

Summary of the contracting process

Crown Commercial Service, on behalf of the Department for Education, has completed the procurement process for the "Provision of User Research Incentives," classified under research services. The contract is awarded to REWARD GATEWAY (UK) LTD, a large company based in London. The industry category is services, specifically research services, and the procurement method was selective, utilizing a call-off from a framework agreement. The award stage was active, and the contract period is set from 3rd February 2026 to 2nd February 2028. Taking place in the United Kingdom, this process had a tender period ending on 1st January 2026. The total contract value is £300,000, and key details were published on 19th March 2026.

This tender opens opportunities for companies specialising in research services to engage in projects that impact educational sectors within the UK. While SMEs and VCSEs were not specifically targeted for suitability in this procurement, large enterprises with capabilities in user research and incentives would be well-positioned to bid for similar contracts in the future. Businesses adept at navigating framework agreements and delivering high-value research solutions stand to benefit from collaborating with government departments such as the Department for Education.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Provision of User Research Incentives

Notice Description

Provision of User Research Incentives

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e92569d7-620a-49ac-bc16-50fcfaf9b41c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9924e6ab-6f39-4fe4-9c02-0a6fa71491a0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20262 weeks ago
Submission Deadline
1 Jan 2026Expired
Future Notice Date
Not specified
Award Date
26 Jan 20262 months ago
Contract Period
3 Feb 2026 - 2 Feb 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

REWARD GATEWAY (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e92569d7-620a-49ac-bc16-50fcfaf9b41c-2026-03-19T15:40:43Z",
    "date": "2026-03-19T15:40:43Z",
    "ocid": "ocds-b5fd17-e92569d7-620a-49ac-bc16-50fcfaf9b41c",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CCFI25A04.",
        "title": "Provision of User Research Incentives",
        "description": "Provision of User Research Incentives",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73110000",
            "description": "Research services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 300000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2026-01-01T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-02-03T00:00:00Z",
            "endDate": "2028-02-02T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
            "name": "Crown Commercial Service",
            "identifier": {
                "legalName": "Crown Commercial Service",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/6sQD8uds"
            },
            "address": {
                "streetAddress": "Floor 9, The Capital Building, Old Hall Street",
                "locality": "Liverpool",
                "postalCode": "L3 9PP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Crown Commercial Service on behalf of Department for Education : Department for Education",
                "email": "supplier@crowncommercial.gov.uk",
                "telephone": "3450103503"
            },
            "details": {
                "url": "https://www.gov.uk/government/organisations/crown-commercial-service"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-332525",
            "name": "REWARD GATEWAY (UK) LTD",
            "identifier": {
                "legalName": "REWARD GATEWAY (UK) LTD"
            },
            "address": {
                "streetAddress": "Third Floor, 1 Dean Street W1D 3RB London United Kingdom"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
        "name": "Crown Commercial Service"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-e92569d7-620a-49ac-bc16-50fcfaf9b41c-1",
            "status": "active",
            "date": "2026-01-26T00:00:00Z",
            "datePublished": "2026-03-19T15:40:43Z",
            "value": {
                "amount": 300000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-332525",
                    "name": "REWARD GATEWAY (UK) LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-02-03T00:00:00Z",
                "endDate": "2028-02-02T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/9924e6ab-6f39-4fe4-9c02-0a6fa71491a0",
                    "datePublished": "2026-03-19T15:40:43Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/1299ea38-1a95-4a1c-9782-1af3a3aa45c9",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                }
            ]
        }
    ]
}