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Civica OnDemand Financial Assessments

Durham County Council

This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 15:10

Award Notice
Summary of the contracting process

Durham County Council procured support for adult social care financial assessments through the Civica OnDemand service. The requirement is classified as industry-specific software and falls within the goods category, covering the provision of software-enabled financial assessment support rather than general consultancy or unrelated IT services. Delivery is for the North East of England, supporting the council’s local adult social care functions. The selected provider is Civica UK Limited, whose service is specifically named in the requirement. Businesses operating in social care technology, public-sector financial assessment systems or specialist software services can therefore judge this as relevant where they provide comparable tools and support for council-led adult social care assessments.

The procurement has been completed and awarded following a selective call-off from the G-Cloud 14 framework. Durham County Council awarded the contract to Civica UK Limited on 22 July 2026. The awarded value is £10,000 including the stated GBP currency. The contract runs from 10 August 2026 to 9 October 2026. The tender’s estimated value was also £10,000. The requirement was treated as a framework call-off rather than an open standalone competition, with the tender submission deadline recorded as 22 July 2026. This was a single requirement for financial assessment software support, and the award is active for the stated contract period.

For a supplier assessing future demand, this award shows Durham County Council’s need for short-term, specialist support for adult social care financial assessments delivered through an established cloud software route. A credible competitor would need a proven financial assessment platform or closely comparable capability, an understanding of adult social care charging and assessment processes, and the ability to support council users with reliable implementation and service delivery. Experience of supplying public bodies through a government framework would be commercially important, particularly where the buying route is a framework call-off. The opportunity was identified as suitable for SMEs and voluntary, community and social enterprises, although the selected provider is a large software company.

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Notice Information

Notice Title

Civica OnDemand Financial Assessments

Notice Description

ASC Financial Assessments Support from Civica OnDemand Service. Call off from G-Cloud 14 Lot 2

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e978edee-3085-4316-bfba-2b196001cb60
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/006d80d1-83ad-4d48-a0b0-61b4f87a1ec5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£10,000 Under £100K
Lots Value
Not specified
Awards Value
£10,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jul 20262 months ago
Contract Period
10 Aug 2026 - 9 Oct 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Durham County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5UQ
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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