Award

T1008 - Employee Assistance Program

UNIVERSITY OF ESSEX

This public procurement record has 1 release in its history.

Award

04 Aug 2025 at 10:22

Award Notice
Summary of the contracting process

The procurement process for the "T1008 - Employee Assistance Program" has been initiated by the University of Essex, based in Colchester, England. This tender falls under the industry category of guidance and counselling services, with the specific focus on counselling services. The procurement method employed is limited, utilising competitive quotations below a threshold. It has completed the award stage, with Health Assured Ltd being the successful supplier. The contract period began on 1st August 2025 and is set to conclude on 30th September 2029. The tender aimed to provide comprehensive services including online portal access, digital services, counselling, and management support to staff across diverse regions, including China and Sub-Sahara Africa. Notably, the tender encourages participation from SMEs and VCSEs.

This tender offers substantial opportunities for businesses specialising in digital health services, employee welfare, and counselling to grow and expand their reach. Companies with established capabilities in providing digital solutions alongside traditional support services, particularly those maintaining operations in or liaising with overseas regions, would find themselves well-positioned. SMEs and VCSEs are encouraged to collaborate or compete, given the suitability attributes stated in the procurement process. This contract presents a long-term collaboration opportunity, enhancing the service provider's portfolio while addressing employee assistance needs effectively.

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Notice Information

Notice Title

T1008 - Employee Assistance Program

Notice Description

The Supplier shall provide the core requirements which shall include, but not be limited to: Online Portal Digital Services including Live Chat and a mobile phone application downloadable to personal devices Suppliers own Referral Pathway . Overseas access for 35 x staff members based across five different regions (China; SE Asia; Sub-Sahara Africa; MENAP and India Sub-Continent) - Happy for ongoing discussions to be had around this aspect. Telephone, face to face and virtual Triage and Support Services for all staff which shall include, but not be limited to: Advice and support; Management support Services; Counselling Services; Case Management; Trauma and critical incident support; Education, Support and Training; Promotion of the Employee Assistance Programme

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e9881a7a-3eae-4bc0-8131-3b777d5f0f4d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa5ccb4b-d433-4afe-ad98-f6e8c8fb3b6c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

85312320 - Counselling services

Notice Value(s)

Tender Value
£107,867 £100K-£500K
Lots Value
Not specified
Awards Value
£107,867 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20256 months ago
Submission Deadline
18 Jul 2025Expired
Future Notice Date
Not specified
Award Date
17 Jul 20257 months ago
Contract Period
31 Jul 2025 - 30 Sep 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF ESSEX
Contact Name
Aston Baker
Contact Email
ab17001@essex.ac.uk
Contact Phone
01206872779

Buyer Location

Locality
COLCHESTER
Postcode
CO4 3SQ
Post Town
Colchester
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH34 Essex Haven Gateway
Delivery Location
Not specified
Local Authority
Colchester
Electoral Ward
Wivenhoe
Westminster Constituency
Harwich and North Essex

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTH ASSURED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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