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User Centred Design Support for Cyber Improvement Programme 2026/27

NHS England

This public procurement record has 1 release in its history.

Award

03 Jun 2026 at 15:10

Award Notice
Summary of the contracting process

The procurement process titled "User Centred Design Support for Cyber Improvement Programme 2026/27" was conducted by NHS England. This tender, falling under the industry category of 'Design and execution of research and development' with CPV code 73300000, is located in Leeds, England. The procurement has reached the award stage as of 3rd June 2026, with the contract awarded to HIPPO DIGITAL LIMITED. The procurement followed a selective method, specifically a call-off from a framework agreement, with a tender period that ended on 26th February 2026. The contract, valued at £2,000,000, spans from 1st June 2026 to 31st March 2027.

This tender offers significant opportunities for businesses specialising in user-centred design and cyber security improvements. SMEs capable of embedding such design capabilities to tackle cyber risk through human-centred interventions can particularly benefit. The project's focus on shaping interventions around user needs means companies adept at aligning security measures with organisational culture and user behaviour are well-suited to compete in similar future tenders. As the contract has been awarded to a large-scale supplier, it presents insights into the type of expertise and capacity that are favoured in this sector by agencies like NHS England.

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Notice Information

Notice Title

User Centred Design Support for Cyber Improvement Programme 2026/27

Notice Description

Tactical Cyber User Centred Design Capabilities to deliver User User Centred Design outcomes for the CIPs five core themes. Embedding User-Centred Design (UCD) capabilities across the programme ensures that every intervention, policy, tool, guidance, or process, is shaped around the real behaviours, needs, constraints, and motivations of the people who must adopt it. Cyber risk is fundamentally influenced by human decision-making, organisational culture, and usability barriers. Without UCD, well-intentioned security measures often fail to achieve uptake, are bypassed, or create new risks.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cc067e1d-0e88-470d-8b88-56b4627d5c72
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73300000 - Design and execution of research and development

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jun 20262 months ago
Submission Deadline
26 Feb 2026Expired
Future Notice Date
Not specified
Award Date
26 May 20263 months ago
Contract Period
1 Jun 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

HIPPO DIGITAL LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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