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CPT_26_38 - Managed Website Hosting, Support and Development Services

National Audit Office

This public procurement record has 1 release in its history.

Award

07 Oct 2026 at 11:44

Award Notice
Summary of the contracting process

The National Audit Office (NAO) procured managed website hosting, support and development services. The requirement covers hosting and ongoing support for the NAO’s website, alongside development services. It is a digital service contract rather than a purchase of physical goods or construction work. The recorded delivery location is the United Kingdom. The NAO is the buying organisation, and the contract was awarded to The Dextrous Web (DXW), a Leeds-based supplier. The opportunity was identified as suitable for small and medium-sized businesses. Its service focus makes it relevant to web-hosting providers and digital agencies able to combine reliable managed hosting with technical support and website development for a public-sector organisation.

The procurement is complete: the NAO selected The Dextrous Web (DXW), and the award was made on 19 August 2026. The contract commenced on 22 August 2026 and runs to 21 August 2029, with an option to extend for one year, potentially to 21 August 2030. The awarded contract value is £240,000 including VAT. The NAO made a call-off from the G-Cloud 14 framework, using a selective procurement route. The submission deadline was 1 July 2026. The published information describes one service requirement and identifies SME suitability; it gives no further detail of the evaluation criteria or eligibility conditions.

This award shows demand at the NAO for a combined managed website hosting, support and development service, rather than hosting alone. A credible competitor for a future requirement of this kind would need to demonstrate dependable website operations, responsive technical support and the ability to develop and maintain web services as needs evolve. Experience delivering these capabilities together for a public-sector client would be relevant, as would the capacity to sustain the service over a multi-year contract. The procurement was conducted through G-Cloud 14, so suppliers seeking similar work with this buyer would need to be positioned to compete through that framework route. The incumbent is an SME, and the opportunity was marked as suitable for SMEs.

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Notice Information

Notice Title

CPT_26_38 - Managed Website Hosting, Support and Development Services

Notice Description

The National Audit Office (NAO) awarded a contract to The Dextrous Web for the provision of Managed Website Hosting, Support and Development Services. The contract has been awarded through Framework: G-Cloud 14 (RM1557.14). The total contract value is PS240,000 (inclusive of VAT). The contract commenced on 22 August 2026 and will run for a period of three years, expiring on 21 August 2029. The contract has an extension provision of one year and if exercised the final contract expiry will be 21 August 2030.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ea2a1c28-17e2-41da-aeca-24f8755efb3f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/05638e9c-8874-4c43-8323-f0b1d7bd8193
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72411000 - Internet service providers ISP

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
Not specified
Awards Value
£240,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20262 months ago
Contract Period
22 Aug 2026 - 21 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Audit Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THE DEXTROUS WEB LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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