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Staff Artificial Intelligence Solution Implementation - SMART Staff Copilot

Bournemouth University

This public procurement record has 1 release in its history.

Award

16 Jul 2026 at 20:53

Award Notice
Summary of the contracting process

Bournemouth University procured the configuration, deployment and staff onboarding of a generative artificial intelligence platform, described as a SMART Staff Copilot. The solution is intended to augment how university staff work, covering the implementation of software and associated computer systems rather than a standalone software supply. The main procurement category is goods, with delivery in South West England. The buying organisation is Bournemouth University, based at its Talbot Campus in Poole. The requirement is relevant to suppliers able to implement workplace AI platforms in an organisational setting, integrate and configure the solution, and support staff adoption through structured onboarding.

The procurement is complete and was awarded through a selective call-off from a framework agreement. The tender deadline was 15 May 2026 at 12:00. Bournemouth University awarded the contract to ICS.AI Limited on 1 July 2026 for £280,000 including the stated currency of GBP. The contract period runs from 1 July 2026 to 30 June 2029. The opportunity was identified as suitable for small and medium-sized enterprises and was not reserved for voluntary, community or social enterprises. The award is active, and ICS.AI Limited is the selected supplier. The procurement concerns one requirement rather than separately reported lots or awards.

This award demonstrates demand from a higher education organisation for practical generative AI implementation, not simply licensing. A credible competitor for a future requirement would need to configure and deploy an AI platform, translate its capabilities into useful staff workflows, and manage onboarding across a university environment. Experience in organisational change, user training, adoption support and the safe introduction of AI would strengthen its position. Suppliers should also be able to deliver a complete implementation under a framework call-off route, combining software and implementation expertise. The selected supplier is an SME, indicating that a specialist smaller technology business can compete for this type of university requirement.

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Notice Information

Notice Title

Staff Artificial Intelligence Solution Implementation - SMART Staff Copilot

Notice Description

The configuration, deployment, and onboarding of a generative Artificial Intelligence solution which is a platform designed to augment how staff work.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ea7cec5f-902b-49e8-92a8-50bf196b037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4e477480-1e93-4c55-b4a0-7b231fa652c5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
£280,000 £100K-£500K
Lots Value
Not specified
Awards Value
£280,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jul 20263 months ago
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bournemouth University
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
POOLE
Postcode
BH12 5BB
Postcode Area
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK South West (England)
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Talbot & Branksome Woods
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

ICS.AI LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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