Award

Hearing Impaired Access Audits

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

28 Feb 2025 at 11:43

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) has completed the procurement process for conducting Hearing Impaired Access Audits across its sites. The contract was awarded to The Royal National Institute for Deaf People (RNID) to assess and recommend improvements for the accessibility of four different DWP locations for individuals who are deaf, have hearing loss, or tinnitus. This project falls under the "Site-investigation services" category and includes visits to Job Centre Plus variations, a hub, and a service centre. The total contract value is GBP 20,350, with the contract period running from 21 February 2025 to 31 March 2025. The procurement method used was a direct single tender action, suitable for SMEs and VCSEs.

This tender presents significant opportunities for businesses specialising in accessibility solutions for the hearing impaired. Companies that offer assistive technology, acoustic environment improvements, or consultancy services in creating inclusive workplaces are well-suited to benefit from similar future tenders. By adhering to best practice guidelines and offering innovative accessibility solutions, businesses can establish strong relationships with large government agencies, like the DWP, enhancing their portfolio and credibility in the market.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Hearing Impaired Access Audits

Notice Description

Objectives: - Assess the accessibility of four DWP sites for people who are deaf, have hearing loss, or tinnitus. - Make recommendations for improvements to these sites. - Provide best practice recommendations for the entire DWP estate. - Advise on modifications to existing DWP design guidance and GPA guidance to improve the accessibility of the DWP estate for the deaf and hard of hearing community. Pre-Visit Preparation: - DWP will identify four sites to be visited, including two variations of Job Centre Plus, one hub, and one service centre. - RNID and DWP will mutually agree on the selected sites. - DWP will provide RNID with relevant materials for each site, including floor plans, details of space usage, specific areas of focus, and arrival information. - Approximately one week before the first site visit, RNID and DWP will have a pre-visit call to ensure all necessary information has been shared and an agenda for the day is agreed upon. Site Visits: - A team of two specialist RNID representatives (one technology specialist and one specialist in accessible workplaces) will conduct approximately a 3-hour site visit at each of the agreed sites. - They will evaluate the environment for both colleagues and visitors, focusing on assistive technology, the suitability of the working environment, the acoustic quality of the working environment in comparison to contemporary thinking, and other accessibility-related factors. - Each visit will focus on a few representative rooms at each site.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-eb9dd4d3-ce1d-4403-82ea-5c547718a077
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bb288160-0ea0-44a5-9fd7-87520ac3ae87
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71510000 - Site-investigation services

Notice Value(s)

Tender Value
£20,350 Under £100K
Lots Value
Not specified
Awards Value
£20,350 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Feb 202512 months ago
Submission Deadline
3 Feb 2025Expired
Future Notice Date
Not specified
Award Date
21 Feb 20251 years ago
Contract Period
21 Feb 2025 - 31 Mar 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
estates.projectsteam@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THE ROYAL NATIONAL INSTITUTE FOR DEAF PEOPLE (RNID

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-eb9dd4d3-ce1d-4403-82ea-5c547718a077-2025-02-28T11:43:30Z",
    "date": "2025-02-28T11:43:30Z",
    "ocid": "ocds-b5fd17-eb9dd4d3-ce1d-4403-82ea-5c547718a077",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_482699/1456999",
        "title": "Hearing Impaired Access Audits",
        "description": "Objectives: - Assess the accessibility of four DWP sites for people who are deaf, have hearing loss, or tinnitus. - Make recommendations for improvements to these sites. - Provide best practice recommendations for the entire DWP estate. - Advise on modifications to existing DWP design guidance and GPA guidance to improve the accessibility of the DWP estate for the deaf and hard of hearing community. Pre-Visit Preparation: - DWP will identify four sites to be visited, including two variations of Job Centre Plus, one hub, and one service centre. - RNID and DWP will mutually agree on the selected sites. - DWP will provide RNID with relevant materials for each site, including floor plans, details of space usage, specific areas of focus, and arrival information. - Approximately one week before the first site visit, RNID and DWP will have a pre-visit call to ensure all necessary information has been shared and an agenda for the day is agreed upon. Site Visits: - A team of two specialist RNID representatives (one technology specialist and one specialist in accessible workplaces) will conduct approximately a 3-hour site visit at each of the agreed sites. - They will evaluate the environment for both colleagues and visitors, focusing on assistive technology, the suitability of the working environment, the acoustic quality of the working environment in comparison to contemporary thinking, and other accessibility-related factors. - Each visit will focus on a few representative rooms at each site.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "71510000",
            "description": "Site-investigation services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 20350,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Single tender action (below threshold)",
        "tenderPeriod": {
            "endDate": "2025-02-03T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-02-21T00:00:00Z",
            "endDate": "2025-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-59870",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "Caxton House",
                "locality": "London",
                "postalCode": "SW1H 9NA",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "estates.projectsteam@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CHC-207720",
            "name": "The Royal National Institute for Deaf People (RNID)",
            "identifier": {
                "legalName": "The Royal National Institute for Deaf People (RNID)",
                "scheme": "GB-CHC",
                "id": "207720"
            },
            "address": {
                "streetAddress": "Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough PE2 6XU"
            },
            "details": {
                "scale": "sme",
                "vcse": true
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-59870",
        "name": "Department for Work and Pensions"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-eb9dd4d3-ce1d-4403-82ea-5c547718a077-1",
            "status": "active",
            "date": "2025-02-21T00:00:00Z",
            "datePublished": "2025-02-28T11:43:30Z",
            "value": {
                "amount": 20350,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CHC-207720",
                    "name": "The Royal National Institute for Deaf People (RNID)"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-02-21T00:00:00Z",
                "endDate": "2025-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/bb288160-0ea0-44a5-9fd7-87520ac3ae87",
                    "datePublished": "2025-02-28T11:43:30Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "n/a",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/c2c19986-b8f0-43fa-a7ac-5f9f144b677f",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}