Award

Blue Badge System

ESSEX COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

30 Jun 2022 at 15:47

Award Notice
Summary of the contracting process

Essex County Council is seeking a suitable supplier for the "Blue Badge System", a case management system to facilitate blue badge applications for residents. This procurement falls under the services category, specifically focusing on networking and internet software packages, with a contract value of £94,020. The tender process was initiated through a selective method and completed on 31st March 2022, paving the way for a contract period starting from 25th June 2022 and ending on 24th June 2023, with delivery to be made to Chelmsford (CM1 1QH).

This contract presents significant opportunities for businesses specialising in software development and consultancy, particularly those with experience in cloud-based SaaS solutions that include online application processes and case management capabilities. Small and medium-sized enterprises (SMEs) that can demonstrate expertise in integrating applications with government systems and providing ongoing maintenance services would be well-positioned to compete for this tender, given its focus on developing user-friendly and efficient public service systems.

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Notice Information

Notice Title

Blue Badge System

Notice Description

The provision for a blue badge application and case management system. The system will need to provide: a) a means by which Essex residents can apply online (including new applications and renewals); b) a means by which the Council can assess submitted applications and provide decision to residents; c) a full case management system for processed applications; The system must possess the following capabilities/attributes: * Ability to generate one link per applicant for incomplete application. * Ability for paper applications to be paid online. * Ability for paper applications to be communicated via email or digital means. * Ability to find/locate applications with username, full names or reference numbers. * Ability to search applicant's name/details if completed/submitted by a third party. * Ability to download files by email and other means. * Ability to have a database system that stores all applications. * Ability to successfully process all applications. * Ability to retain applications for the 6-month period and close automatically if no contact is made in that 6-month period. * Ability to automatically generate and format letters. * Ability to automatically order the badge once payment made and confirmed. * Ability to fully integrate with National database systems and other Govt systems such as Pay360, GovVerify. * Ability to provide maintenance updates on regular basis. * Ability to send out notifications for application progress. * Application must be cloud-based (SAAS). * Ability to have a streamlined renewal process for applicants. * Ability to close off an application without having to work all the way through the process. * Ability to have a 'Save' functionality for applicants when completing an application online, including a time-out warning. * Ability to have clear visibility for advisers on the application journey and what stage it is at. * Ability to have suitable file size upload allowance. It would be preferable for the system to possess the following capabilities/attributes: * Ability to open an Appeal process with one-click. * Ability to indicate if applicant has been sent an email or a letter. * Ability to paste wording from Word document into a text box, without showing all the coding. * Ability to open an Appeal process with one-click. * Ability to indicate if applicant has been sent an email or a letter. * Ability to paste wording from Word document into a text box, without showing all the coding.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b0f7a980-9b25-460d-b8c2-639a4619edf4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

80 - Education and training services

CPV Codes

48200000 - Networking, Internet and intranet software package

72200000 - Software programming and consultancy services

80500000 - Training services

Notice Value(s)

Tender Value
£94,020 Under £100K
Lots Value
Not specified
Awards Value
£94,020 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20223 years ago
Submission Deadline
15 Mar 2022Expired
Future Notice Date
Not specified
Award Date
30 Mar 20223 years ago
Contract Period
24 Jun 2022 - 24 Jun 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ESSEX COUNTY COUNCIL
Contact Name
John Sharman
Contact Email
john.sharman@essex.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Post Town
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
Not specified
Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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