Award

Microsoft Unified Enterprise Support Services

CABINET OFFICE

This public procurement record has 1 release in its history.

Award

17 Nov 2025 at 20:37

Summary of the contracting process

The Cabinet Office has completed the procurement process for "Microsoft Unified Enterprise Support Services," a service contract aimed at providing direct Microsoft support across all their products, including reactive problem resolution, preventative and optimisation assessments, and education services. The procurement falls under the IT services category (CPV code 72000000) and is specifically located in London, England. The contract was awarded to Microsoft Limited through a direct award process, concluding the tender stage as of 31st October 2025, and covering the period from 31st October 2025 to 30th October 2028. The total contract value is GBP 894,142.

This contract primarily represents an opportunity for larger businesses with capabilities in IT consulting and support services, aiming to deliver comprehensive support in collaboration with Microsoft. Although the direct award nature limits opportunities for competing firms, businesses that can align with the needs of the Cabinet Office for such high-level IT services may find potential in partnering or preparing for future related tenders. The procurement method indicates a preference for established providers with a track record in handling large-scale Microsoft product support.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Microsoft Unified Enterprise Support Services

Notice Description

Direct Microsoft support Services across all Microsoft products, providing reactive problem resolution services, preventative and optimisation assessments, education services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f013a9a8-dfe6-4a81-aa70-4e0752ce4795
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f49eab3c-5ef9-463c-a6e9-545fd3c7485b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£894,142 £500K-£1M
Lots Value
Not specified
Awards Value
£894,142 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Nov 20253 months ago
Submission Deadline
3 Oct 2025Expired
Future Notice Date
Not specified
Award Date
31 Oct 20253 months ago
Contract Period
31 Oct 2025 - 30 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CABINET OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AS
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f013a9a8-dfe6-4a81-aa70-4e0752ce4795-2025-11-17T20:37:45Z",
    "date": "2025-11-17T20:37:45Z",
    "ocid": "ocds-b5fd17-f013a9a8-dfe6-4a81-aa70-4e0752ce4795",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "P11834",
        "title": "Microsoft Unified Enterprise Support Services",
        "description": "Direct Microsoft support Services across all Microsoft products, providing reactive problem resolution services, preventative and optimisation assessments, education services.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SW1A 2AS"
                    }
                ]
            }
        ],
        "value": {
            "amount": 894142,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other - Direct award",
        "tenderPeriod": {
            "endDate": "2025-10-03T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-10-31T00:00:00Z",
            "endDate": "2028-10-30T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/3A4AmUm4",
            "name": "Cabinet Office",
            "identifier": {
                "legalName": "Cabinet Office",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/3A4AmUm4"
            },
            "address": {
                "streetAddress": "70 Whitehall",
                "locality": "LONDON",
                "postalCode": "SW1A2AS",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "professionalservices@cabinetoffice.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01624297",
            "name": "Microsoft Limited",
            "identifier": {
                "legalName": "Microsoft Limited",
                "scheme": "GB-COH",
                "id": "01624297"
            },
            "address": {
                "streetAddress": "Microsoft Campus, Thames Valley Park Reading RG6 1WG"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/3A4AmUm4",
        "name": "Cabinet Office"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f013a9a8-dfe6-4a81-aa70-4e0752ce4795-1",
            "status": "active",
            "date": "2025-10-31T00:00:00Z",
            "datePublished": "2025-11-17T20:37:45Z",
            "value": {
                "amount": 894142,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01624297",
                    "name": "Microsoft Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-10-31T00:00:00Z",
                "endDate": "2028-10-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/f49eab3c-5ef9-463c-a6e9-545fd3c7485b",
                    "datePublished": "2025-11-17T20:37:45Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/764b9101-016d-4b4e-95bd-829a1fadc8f7",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}