Award

Advocacy Safety Net Service Contract Award - CFN

DEPARTMENT FOR EDUCATION

This public procurement record has 3 releases in its history.

AwardUpdate

14 Dec 2023 at 15:39

AwardUpdate

14 Dec 2023 at 15:32

Award

11 Jul 2023 at 14:08

Summary of the contracting process

The Department for Education has awarded a contract for the Advocacy Safety Net Service in the services category. The contract has a value of £542,611.64. The procurement method used was an open procedure (below threshold). The contract period is from October 1, 2023, to March 31, 2025. The contract was awarded to the National Youth Advocacy Service (NYAS). The contract covers multiple regions in the United Kingdom, including North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, and South West. The tender period ended on May 23, 2023.

This contract offers opportunities for SMEs and VCSEs interested in providing technical support services in the advocacy sector. Businesses with expertise in delivering advice helplines, web-based advocacy tools, and database management could be well-suited to compete for this contract. The National Youth Advocacy Service (NYAS) successfully secured the contract, showing that organisations with a focus on advocacy services can thrive in this procurement environment.

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Notice Title

Advocacy Safety Net Service Contract Award - CFN

Notice Description

Award Notice for The Advocacy 'Safety Net' Service. The Advocacy 'Safety Net' Service will encourage local authorities to provide advocacy services in line with their statutory responsibilities, only stepping in where this proves unsuccessful. It is expected the improved national advocacy 'safety net' will also improve insight and analysis about callers to the service and the issues they raise and will gather evidence about the quality and coverage of local advocacy services. The service will use clear approaches for prioritising limited resources and engage looked after children who might otherwise be difficult to reach. The national advocacy 'safety net' is not a substitute for the services that local authorities should provide. Its role is to signpost children to locally provided services and to monitor availability. The service will maintain a dynamic picture of local provision, updated via calls to the helpline and based on work with local areas and through its networks. The service will only step in where local advocacy support continues to be denied. The service has 3 core deliverables that the supplier will be required to deliver: 1. An advice helpline run by appropriately trained staff members who are able to respond to calls from looked after children and able to respond accordingly, identifying the best route to address concerns. The helpline should offer telephone, email, text, and WhatsApp communication options. This should also support children where English is not their first language. 2. Additional advocacy support through web-based information including 'self-advocacy tools and technology. A website should allow looked after children and care leavers to be made aware of their local advocacy provider and the relevant contact information. This should also support children where English is not their first language. 3. A database capturing the availability of local advocacy, which is accurate and kept up to date so to refer children and young people to local support. The database is held by the current provider and regular contact with all local authorities are needed to ensure information is kept up to date.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b0bcda7d-58ac-4423-a1ab-6ad6028cfcce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services


CPV Codes

71356300 - Technical support services

Notice Value(s)

Tender Value
£542,611 £500K-£1M
Lots Value
Not specified
Awards Value
£542,611 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Dec 20232 years ago
Submission Deadline
23 May 2023Expired
Future Notice Date
Not specified
Award Date
9 Jul 20232 years ago
Contract Period
30 Sep 2023 - 31 Mar 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3BT
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

NATIONAL YOUTH ADVOCACY SERVICE (NYAS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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