Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Gamma SIP, Internet and Operator Connect connectivity

National Audit Office

This public procurement record has 2 releases in its history.

AwardUpdate

04 Aug 2026 at 12:00

Award Notice
Award

09 Apr 2024 at 09:09

Award Notice
Summary of the contracting process

The National Audit Office procured information technology services for SIP telephony, internet connectivity and Operator Connect connectivity, including the associated data lines. The requirement covers the connectivity services used to support the organisation’s communications and network access. Delivery is in the United Kingdom. The buying organisation is the National Audit Office, based in London. The service category is information technology services, with the requirement focused specifically on telecommunications connectivity rather than general IT support or equipment supply. This is therefore relevant to telecoms operators, business connectivity providers and managed communications specialists able to deliver SIP, internet and Operator Connect services for a public sector customer across the UK.

The procurement is complete and was awarded to Gamma Telecom Ltd. The award date was 20 March 2023. It used a selective procedure as a call-off from a framework agreement, specifically Crown Commercial Service’s G-Cloud 13 framework. The awarded value was £157,814.69 including VAT. The original contract ran from 28 April 2023 to 27 April 2026, with an option to extend by 12 months. That extension was exercised in July 2026, making the contract period run to 27 April 2027. The tender submission deadline was 28 February 2023. The award is active, and the procurement covers one overall connectivity requirement rather than separately awarded lots.

For suppliers that did not win this procurement, the award demonstrates established demand from the National Audit Office for integrated SIP, internet and Operator Connect connectivity. A credible competitor for a future requirement would need to provide reliable business telephony and internet connectivity, manage associated data lines, and support Operator Connect as part of a joined-up service rather than offering an isolated connection. The route used also shows the importance of being eligible to supply through the relevant public sector framework and capable of fulfilling a framework call-off. The selected provider was a large telecoms business, so competitors should be prepared to demonstrate substantial operational capacity, service resilience and experience supporting public sector connectivity requirements.

How relevant is this notice?

Notice Information

Notice Title

Gamma SIP, Internet and Operator Connect connectivity

Notice Description

National Audit Office (NAO) awarded a contract to Gamma Telecom Ltd through Crown Commercial Services G Cloud 13 who will be delivering our SIP, Internet and Operator connect data lines services. The contract value of PS157,814.69 (inclusive of VAT) for the contract duration of 3 years which commenced on Friday 28th April 2023 until Monday 27th April 2026 with the optional to extend for 12 months until Tuesday 27th April 2027. As of July 2026, the contract was extended by 12 months until Tuesday 27th April 2027.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f1546e3d-83e0-48b4-b66c-9c6e36691360
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2b3fb025-0c09-49f7-a898-9c67c1ec00ba
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£157,814 £100K-£500K
Lots Value
Not specified
Awards Value
£157,814 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20263 weeks ago
Submission Deadline
28 Feb 2023Expired
Future Notice Date
Not specified
Award Date
20 Mar 20233 years ago
Contract Period
28 Apr 2023 - 27 Apr 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Audit Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Gamma Telecom Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...