Award

MeX Annual Surveys 2025 - 2030: Customer Measure of Experience (C-MeX) & Developer Services Measure of Experience (D-MeX)

O F W A T

This public procurement record has 1 release in its history.

Award

30 Sep 2025 at 15:49

Award Notice
Summary of the contracting process

The procurement process for the "MeX Annual Surveys 2025 - 2030: Customer Measure of Experience (C-MeX) & Developer Services Measure of Experience (D-MeX)" has been completed by the buying organisation, O F W A T, based in Birmingham, England. This contract falls under the research services industry category, as classified by CPV code 73110000. The process involved a selective procurement method through a call-off from a framework agreement, indicating a structured and pre-arranged selection of suppliers. The active award was finalised on 13th December 2024, with a contract period commencing on 6th January 2025 and concluding on 31st March 2028. The tender location is designated by the postal code B5 4UA, and the procurement was completed in the award stage.

This tender presents a significant opportunity for businesses specialising in research services. It offers a substantial contract valued at £603,871.20, making it an attractive prospect for SMEs capable of delivering high-quality survey-related services over several years. The framework agreement approach suggests that businesses already in a similar framework are well-placed to compete. Furthermore, the focus on measuring customer and developer experiences provides a niche avenue for growth, particularly for businesses with innovative methodologies in experience measurement. By engaging with this type of procurement process, businesses can cement their reputation and expand their clientele within the public sector.

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Notice Information

Notice Title

MeX Annual Surveys 2025 - 2030: Customer Measure of Experience (C-MeX) & Developer Services Measure of Experience (D-MeX)

Notice Description

MeX Annual Surveys 2025 - 2030: Customer Measure of Experience (C-MeX) & Developer Services Measure of Experience (D-MeX)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f1559ae5-1d93-4abd-98c5-7405e8274160
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9f1758f3-1021-4e12-8941-22cf152bc9f7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£603,871 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20254 months ago
Submission Deadline
28 Nov 2024Expired
Future Notice Date
Not specified
Award Date
13 Dec 20241 years ago
Contract Period
6 Jan 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
O F W A T
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

BMG RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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