Planning

DVSA Card Payments, Direct Debit Services and Merchant Acquirer Contracts Finder

DVSA - DRIVER AND VEHICLE STANDARDS AGENCY

This public procurement record has 1 release in its history.

Planning

12 Dec 2023 at 17:39

Summary of the contracting process

The Driver & Vehicle Standards Agency (DVSA) is planning to consolidate its card payments, direct debit, and merchant acquirer services into a single integrated contract. The procurement involves the DVSA - Driver and Vehicle Standards Agency, based in Bristol, England. The contract aims to streamline operations, reduce costs, improve service quality, and enhance customer experience. The engagement end date for this tender is set for 8th January 2024.

This tender by DVSA presents an opportunity for businesses in the financial and insurance services sector, particularly those offering banking and investment services, to compete. The DVSA's payment services procurement is suited for small and medium enterprises and voluntary, community, and social enterprises. The tender process is currently in the planning stage, with key milestones and deadlines for market engagement and submission of responses.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

DVSA Card Payments, Direct Debit Services and Merchant Acquirer Contracts Finder

Notice Description

The Driver & Vehicle Standards Agency (DVSA) is looking to award a contract to a single supplier for a contract aggregating DVSA's card payments, direct debit and merchant acquirer services. The intended contract will be expected to start mid 2024. The initial contract period will be five (5) years. The Driver and Vehicle Standards Agency (DVSA) currently has separate contracts for card payment processing, merchant acquiring, and direct debit collections. This creates a fragmented and inefficient system, with different vendors, systems, and processes, leading to potential higher costs, increased complexity, and lower performance. To address these challenges and improve its payment operations, the DVSA aims to combine its current contracts into one integrated contract that covers all payment processing, merchant acquiring, and direct debit collections services. The goal is to streamline processes, reduce costs, improve service quality, and enhance cus-tomer experience. However, this task requires careful planning, coordination, and execution, as well as effective communication with stakeholders and vendors. The purpose of the PIN and RFI is to inform the market of the requirement and gather information and feedback from the market to help develop the specification in preparation for launching the tender. Following receipt of the information from suppliers in response to the RFI, DVSA intend to finalise the tender documentation and publish a tender via Find a Tender and Contracts Finder. Please read the Payment Services RFI document for further detail. Please respond to the questions in the Payment Services RFI document and submit your responses via DfT's eSourcing Portal, Jaggaer, by 12:00hrs on 8th January 2024. This will appear as a Pre Qualification Questionnaire (PQQ). If you have any questions, raise them via DfT's eSourcing Portal, Jaggaer, by 17:00hrs on 29th December 2023. The DfT's Sourcing Portal can be accessed at: https://dft.app.jaggaer.com The RFI opportunity can be accessed at: https://dft.app.jaggaer.com/go/17365798018C59AE94DA If you have any technical issues registering, contact Jaggaer's helpdesk: 0800 069 8630 help_uk@jaggaer.com Note that you will require a DUNS number (Dun and Bradstreet) to register. If you do not know your number, search for it via the following link: https://www.dnb.co.uk/duns-number/lookup.html If a DUNS number is not found, follow the guidance on how to acquire one.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f19acddc-85fc-4741-ad9e-1b80e50cfb17
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c3332433-8ae3-458b-8566-bdef6a4940d7
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

66100000 - Banking and investment services

66110000 - Banking services

66111000 - Central bank services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Dec 20232 years ago
Submission Deadline
Not specified
Future Notice Date
8 Jan 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DVSA - DRIVER AND VEHICLE STANDARDS AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS5 0DA
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified

Local Authority
Bristol, City of
Electoral Ward
Lawrence Hill
Westminster Constituency
Bristol East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f19acddc-85fc-4741-ad9e-1b80e50cfb17-2023-12-12T17:39:42Z",
    "date": "2023-12-12T17:39:42Z",
    "ocid": "ocds-b5fd17-f19acddc-85fc-4741-ad9e-1b80e50cfb17",
    "language": "en",
    "initiationType": "tender",
    "title": "DVSA Card Payments, Direct Debit Services and Merchant Acquirer Contracts Finder",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2024-01-08T23:59:59Z"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/c3332433-8ae3-458b-8566-bdef6a4940d7",
                "datePublished": "2023-12-12T17:39:42Z",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "tender": {
        "id": "tender_381137/1292910",
        "title": "DVSA Card Payments, Direct Debit Services and Merchant Acquirer Contracts Finder",
        "description": "The Driver & Vehicle Standards Agency (DVSA) is looking to award a contract to a single supplier for a contract aggregating DVSA's card payments, direct debit and merchant acquirer services. The intended contract will be expected to start mid 2024. The initial contract period will be five (5) years. The Driver and Vehicle Standards Agency (DVSA) currently has separate contracts for card payment processing, merchant acquiring, and direct debit collections. This creates a fragmented and inefficient system, with different vendors, systems, and processes, leading to potential higher costs, increased complexity, and lower performance. To address these challenges and improve its payment operations, the DVSA aims to combine its current contracts into one integrated contract that covers all payment processing, merchant acquiring, and direct debit collections services. The goal is to streamline processes, reduce costs, improve service quality, and enhance cus-tomer experience. However, this task requires careful planning, coordination, and execution, as well as effective communication with stakeholders and vendors. The purpose of the PIN and RFI is to inform the market of the requirement and gather information and feedback from the market to help develop the specification in preparation for launching the tender. Following receipt of the information from suppliers in response to the RFI, DVSA intend to finalise the tender documentation and publish a tender via Find a Tender and Contracts Finder. Please read the Payment Services RFI document for further detail. Please respond to the questions in the Payment Services RFI document and submit your responses via DfT's eSourcing Portal, Jaggaer, by 12:00hrs on 8th January 2024. This will appear as a Pre Qualification Questionnaire (PQQ). If you have any questions, raise them via DfT's eSourcing Portal, Jaggaer, by 17:00hrs on 29th December 2023. The DfT's Sourcing Portal can be accessed at: https://dft.app.jaggaer.com The RFI opportunity can be accessed at: https://dft.app.jaggaer.com/go/17365798018C59AE94DA If you have any technical issues registering, contact Jaggaer's helpdesk: 0800 069 8630 help_uk@jaggaer.com Note that you will require a DUNS number (Dun and Bradstreet) to register. If you do not know your number, search for it via the following link: https://www.dnb.co.uk/duns-number/lookup.html If a DUNS number is not found, follow the guidance on how to acquire one.",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "66000000",
            "description": "Financial and insurance services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "66100000",
                "description": "Banking and investment services"
            },
            {
                "scheme": "CPV",
                "id": "66110000",
                "description": "Banking services"
            },
            {
                "scheme": "CPV",
                "id": "66111000",
                "description": "Central bank services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "suitability": {
            "sme": true,
            "vcse": true
        }
    },
    "parties": [
        {
            "id": "GB-CFS-161309",
            "name": "DVSA - Driver and Vehicle Standards Agency",
            "identifier": {
                "legalName": "DVSA - Driver and Vehicle Standards Agency"
            },
            "address": {
                "streetAddress": "Berkeley House, Croydon Street",
                "locality": "Bristol",
                "postalCode": "BS5 0DA",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "DSTCommerical@DVSA.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-161309",
        "name": "DVSA - Driver and Vehicle Standards Agency"
    }
}