Award

Provision of an AI led stop smoking advisor service

HERTFORDSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

30 Mar 2026 at 10:23

Summary of the contracting process

Hertfordshire County Council has successfully completed the procurement process for the "Provision of an AI led stop smoking advisor service" under the category of health services. The initiative, set to operate in Hertfordshire, East of England, utilises an AI messaging assistant for multi-language 24/7 live support through WhatsApp, enhancing accessibility without the need for software downloads. This tender was part of G-Cloud 14, leveraging a selective procurement method via a framework agreement. Key dates include a contract period running from 11 March 2026 to 10 March 2027, with the award made to Red Bullet Web Development Limited on 10 March 2026.

This tender represents a significant opportunity for SMEs and voluntary, community, and social enterprises (VCSEs) eager to expand their portfolios in digital health services, especially those specialising in AI and messaging platforms. By partnering with Hertfordshire County Council, businesses can further develop innovations in public health advisory tools and establish a foothold in the provision of essential health services. The focus on simplifying user experiences through seamless communication channels may appeal particularly to tech firms proficient in software development and digital communication solutions.

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How relevant is this notice?

Notice Title

Provision of an AI led stop smoking advisor service

Notice Description

Multi-language 24/7 live stop smoking support via an AI messaging assistant which incorporates local policy and pathways via WhatsApp based messaging service to simplify the user journey, so no software download is required. It will provide daily check-in messages, motivational messaging, and support to users who want to stop smoking in Hertfordshire and will compliment other existing Stop Smoking services. This is a call-off from G-Cloud 14.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f38e4799-0fb3-47cb-9c70-fedc6b1533a5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6961fe75-b430-4d70-af4b-d9246f92ca3a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
Not specified
Awards Value
£120,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Mar 20264 days ago
Submission Deadline
10 Mar 2026Expired
Future Notice Date
Not specified
Award Date
10 Mar 20263 weeks ago
Contract Period
11 Mar 2026 - 10 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORD
Postcode
SG13 8XR
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

RED BULLET WEB DEVELOPMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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