Award

Security Operation Centre

CHP

This public procurement record has 1 release in its history.

Award

20 Jun 2025 at 14:56

Award Notice
Summary of the contracting process

The public procurement process for the "Security Operation Centre" contract has been concluded by CHP, located in Chelmsford, United Kingdom. This procurement falls under the IT services category, specifically consulting, software development, Internet, and support, with a focus on enhancing cyber security. The awarded contract, valued at GBP 121,378, is set to run from 4th June 2025 to 3rd June 2028 across England. CHP utilised an open procurement method, following an open procedure, and has reached the award stage, with Phoenix Software Ltd appointed as the supplier. Key dates included the tender closing on 11th March 2025 and the award being published on 20th June 2025.

This tender offers substantial opportunities for businesses involved in cyber security and IT services, especially those capable of delivering managed services for a Security Operations Centre. Small and medium enterprises (SMEs) and other businesses well-versed in threat detection, management of security products, and cyber breach mitigation could find growth opportunities here. The focus on centralising management and addressing supply chain risks further aligns this opportunity with businesses specialised in holistic security solutions. The contract awarded to Phoenix Software Ltd exemplifies suitability for firms with a similar scope and capability to meet the comprehensive security requirements outlined by CHP.

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Notice Information

Notice Title

Security Operation Centre

Notice Description

The key aims of the new contract will be for the supplier to: * Deliver and manage a Security Operations Centre as a Managed Service * Provide CHP with assurance that cyber security services are configured correctly * Provide CHP with assistance in the event of a successful cyber security breach or attack * Centralise the management of the disparate security products that CHP currently employ * Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks. This contract has been awarded

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f3cec90c-860e-4fdf-8192-7fc8c167412e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4825b164-1b4b-4766-b98d-c2110abdb6bd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£121,378 £100K-£500K
Lots Value
Not specified
Awards Value
£121,378 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jun 20258 months ago
Submission Deadline
11 Mar 2025Expired
Future Notice Date
Not specified
Award Date
28 May 20259 months ago
Contract Period
3 Jun 2025 - 3 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHELMSFORD
Postcode
CM2 5LB
Post Town
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Chelmsford
Electoral Ward
Chelmer Village and Beaulieu Park
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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