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Water Retail Services

Police, Fire & Crime Commissioner for Staffordshire

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 10:23

Award Notice
Summary of the contracting process

The Police, Fire & Crime Commissioner for Staffordshire procured water retail services for its operations. The requirement covers managing the wholesaler account, billing, water usage and related customer services. It is a service contract, classified under CPV 65100000 for water distribution and related services. Delivery is associated with Staffordshire Police HQ in Stafford, with the stated service coverage extending across the United Kingdom and also including the Channel Islands, Isle of Man, British Overseas Territories, Europe and the rest of the world. This opportunity is therefore relevant to established water retailers able to manage public-sector water accounts and provide billing, usage management and associated support across a broad operational footprint.

This completed procurement was a selective call-off from a framework agreement. The tender deadline was 30 September 2026 at 09:22. The contract was awarded to Water Plus Limited on 1 September 2026, with an awarded value of £0 GBP. The contract period runs from 1 October 2026 to 30 September 2029. The procurement was evaluated as a services requirement through the framework call-off process. Water Plus Limited is the active awarded supplier. The published outcome identifies a single award and no division into lots. The opportunity was assessed as unsuitable for small and medium-sized enterprises and for voluntary, community or social enterprises.

For suppliers reviewing future demand from this buyer, the procurement demonstrates a requirement for a large, established water retailer rather than an SME or voluntary-sector provider. A credible competitor would need to manage wholesaler relationships, account administration, billing, water consumption data and customer-facing services as an integrated operation. The broad stated coverage means suppliers should be able to support sites and service arrangements across the United Kingdom and potentially other listed territories. Experience of public-sector account management, dependable billing processes, accurate usage reporting and coordinated service delivery would strengthen a future proposition. The framework call-off route also indicates that access to an appropriate framework and the ability to compete within its rules would be commercially important.

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Notice Information

Notice Title

Water Retail Services

Notice Description

Water Retailer manages wholesaler account, billing, usage, and services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f4203796-1e73-4b41-b6a9-7d9f24b40a0e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f86f5fea-d733-4b06-8c43-f5e06cae6af8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

CPV Codes

65100000 - Water distribution and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Sep 20262 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Police, Fire & Crime Commissioner for Staffordshire
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STAFFORD
Postcode
ST18 0YY
Postcode Area
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
Not specified
Local Authority
Stafford
Electoral Ward
Milwich
Westminster Constituency
Stone, Great Wyrley and Penkridge

Supplier Information

Number of Suppliers
1
Supplier Name

Water Plus Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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