Tender

1-673 Customer Service Standards Customer and Operational Requirements

HIGHWAYS ENGLAND

This public procurement record has 2 releases in its history.

TenderCancellation

29 Oct 2018 at 08:08

Tender Notice
Tender

23 Oct 2018 at 09:43

Tender Notice
Summary of the contracting process

The public procurement tender titled "1-673 Customer Service Standards Customer and Operational Requirements" is issued by Highways England, focusing on highways consultancy services. The value of the contract is £240,000 and is located in the North East region of the United Kingdom. The procurement process is currently active, classified under a selective procurement method, which involves a call-off from a framework agreement. The tender period officially ended on 16th October 2018, with the contract expected to commence on 1st November 2018 and run until 1st August 2019.

This tender presents significant opportunities for businesses, especially those that specialise in consultancy services within the highways sector. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, and those with experience in delivering customer service standards and operational requirements will find themselves well-positioned to compete. Engaging with this procurement process could lead to long-term partnerships with Highways England, fostering growth and expansion in the consultancy market.

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Notice Information

Notice Title

1-673 Customer Service Standards Customer and Operational Requirements

Notice Description

Tender opportunity via HE SPATS Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f6de02e7-862e-4474-8ff9-ca57b8bcb1e7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f77fd585-e3e1-4913-b1ff-8a482221933d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71311210 - Highways consultancy services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Oct 20187 years ago
Submission Deadline
16 Oct 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2018 - 1 Aug 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 6HA
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLC North East (England)
Local Authority
Bristol, City of
Electoral Ward
Lawrence Hill
Westminster Constituency
Bristol East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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