Award

Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service

BUCKINGHAMSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

20 Jan 2020 at 11:58

Award Notice
Tender

23 Oct 2019 at 14:26

Tender Notice
Summary of the contracting process

Buckinghamshire County Council is seeking to award a contract for the "Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service." This procurement falls under the health and social work services category, with an estimated annual budget of £279,911. The contract is scheduled to commence on 1st April 2020 and will last for three years, with an option to extend for an additional two years. The tender period officially closed at midday on 1st November 2019. Interested suppliers were required to register with the Buckinghamshire Business Portal to participate in the bidding process.

This procurement presents a substantial opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) focused on health and social care services. By winning this contract, businesses could contribute significantly to local community health initiatives, influencing operational changes within the healthcare system in Buckinghamshire. Companies with experience in advocacy services, community engagement, and health consultation would be particularly well-suited to compete for this contract, potentially leading to impactful partnerships and sustained growth in the sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service

Notice Description

Buckinghamshire County Council wish to commission a Healthwatch and Independent Health Complaints Advocacy Service. The Healthwatch and Independent Health Complaints Advocacy (IHCA) Service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of four previous contracts delivering Healthwatch, Community Engagament, IMCA and Dignity in Care (Enter and View). Residents of Buckinghamshire will be supported and engaged by the Service Provider to feed their experiences of service delivery to influence operational and strategic change within the Health and Social Care system. The contract start date is 1st April 2020. The contract term is 3 years with the option to extend for two further years. The budget for this service is PS279,911 per annum. Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract. If your organisation wishes to participate in this process, you need to register with the Buckinghamshire Business Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website: www.supplybucksbusiness.org.uk Tenders must be returned via the Buckinghamshire Business Portal. The tender return date is midday on Friday 1st November 2019. Tenders received after this time and date will not be accepted.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f6ef241b-7132-45cf-9a39-2f20e8f32feb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2edc3c4b-c820-42cf-ae6d-ba8dc3abf167
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,399,555 £1M-£10M
Lots Value
Not specified
Awards Value
£1,399,555 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jan 20206 years ago
Submission Deadline
1 Nov 2019Expired
Future Notice Date
Not specified
Award Date
14 Jan 20206 years ago
Contract Period
31 Mar 2020 - 31 Mar 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BUCKINGHAMSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
AYLESBURY
Postcode
HP20 1YU
Post Town
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLJ South East (England)
Local Authority
Buckinghamshire
Electoral Ward
Aylesbury North
Westminster Constituency
Aylesbury

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHWATCH BUCKS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f6ef241b-7132-45cf-9a39-2f20e8f32feb-2020-01-20T11:58:45Z",
    "date": "2020-01-20T11:58:45Z",
    "ocid": "ocds-b5fd17-f6ef241b-7132-45cf-9a39-2f20e8f32feb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BUCKSH001-DN437882-17562448",
        "title": "Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service",
        "description": "Buckinghamshire County Council wish to commission a Healthwatch and Independent Health Complaints Advocacy Service. The Healthwatch and Independent Health Complaints Advocacy (IHCA) Service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of four previous contracts delivering Healthwatch, Community Engagament, IMCA and Dignity in Care (Enter and View). Residents of Buckinghamshire will be supported and engaged by the Service Provider to feed their experiences of service delivery to influence operational and strategic change within the Health and Social Care system. The contract start date is 1st April 2020. The contract term is 3 years with the option to extend for two further years. The budget for this service is PS279,911 per annum. Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract. If your organisation wishes to participate in this process, you need to register with the Buckinghamshire Business Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website: www.supplybucksbusiness.org.uk Tenders must be returned via the Buckinghamshire Business Portal. The tender return date is midday on Friday 1st November 2019. Tenders received after this time and date will not be accepted.",
        "datePublished": "2019-10-23T15:26:16+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 1399555,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2019-11-01T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2020-04-01T00:00:00+01:00",
            "endDate": "2023-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/5cc4fb16-7bbb-423f-8cad-63a24a145d13",
                "datePublished": "2019-10-23T15:26:16+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Advert",
                "url": "https://procontract.due-north.com/Advert?advertId=3abb61b5-5de0-e911-80fa-005056b64545"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-107243",
            "name": "Buckinghamshire County Council",
            "identifier": {
                "legalName": "Buckinghamshire County Council"
            },
            "address": {
                "streetAddress": "11th Floor, New County Offices, Walton Street",
                "locality": "Aylesbury",
                "postalCode": "HP20 1YU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Emily Everton",
                "email": "eeverton@buckscc.gov.uk",
                "telephone": "+44 1296382018"
            },
            "details": {
                "url": "http://www.buckscc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-134962",
            "name": "Healthwatch Bucks",
            "identifier": {
                "legalName": "Healthwatch Bucks"
            },
            "address": {
                "streetAddress": "6 Centre Parade Place Farm Way Monks Risborough Bucks HP27 9JS"
            },
            "details": {
                "scale": "sme",
                "vcse": true
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-107243",
        "name": "Buckinghamshire County Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f6ef241b-7132-45cf-9a39-2f20e8f32feb-1",
            "status": "active",
            "date": "2020-01-14T00:00:00Z",
            "datePublished": "2020-01-20T00:00:00Z",
            "value": {
                "amount": 1399555,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-134962",
                    "name": "Healthwatch Bucks"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-04-01T00:00:00+01:00",
                "endDate": "2023-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/2edc3c4b-c820-42cf-ae6d-ba8dc3abf167",
                    "datePublished": "2020-01-20T00:00:00Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}