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Cyber Incident Response Service

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 2 releases in its history.

AwardUpdate

02 Sep 2026 at 09:47

Award Notice
Award

23 Feb 2024 at 09:06

Award Notice
Summary of the contracting process

UK Shared Business Services Limited procured cyber incident response services for UK Research and Innovation (UKRI). The requirement covers specialist IT services supporting the response to cyber incidents, within the wider field of IT consulting, software development, internet and support services. Delivery is associated with Swindon, England, including the SN2 1PL area. The buying organisation is UK Shared Business Services Limited, based in Swindon, which manages the procurement for the requirement. This is a professional cybersecurity services opportunity rather than a purchase of hardware or general IT support. It is relevant to suppliers providing incident response capability, cyber investigation, containment, recovery and related technical support to a research and innovation organisation or comparable public-sector customer.

The procurement is complete and has been awarded. UK Shared Business Services Limited used a selective call-off from the G Cloud 13 framework, reference RM1557.13, through a compliant keyword search. Bids closed on 29 January 2024 and the contract was awarded to NCC Group Security Services Ltd on 30 January 2024. The initial estimated procurement value was £201,000 excluding VAT. The awarded value is £268,000 excluding VAT, including a £67,000 optional 12-month extension exercised through Contract Variation 001. The contract began on 1 February 2024 and the awarded contract period runs to 31 January 2028. The opportunity was identified as suitable for small and medium-sized enterprises, although the selected supplier is a large organisation.

This award provides a clear benchmark for suppliers targeting UKRI-related cyber incident response work through public-sector frameworks. A credible competitor would need demonstrable capability to respond to serious cyber incidents, investigate threats, contain attacks, support recovery and provide reliable technical advice under pressure. Experience of delivering these services for public-sector, research, scientific or similarly complex organisations would strengthen a future proposition. Suppliers should be able to operate within a framework call-off route and demonstrate the governance, resilience, security controls and appropriately skilled response teams expected for sensitive incidents. The award to NCC Group Security Services Ltd indicates that the requirement can be delivered by an established specialist cybersecurity provider, while the stated SME suitability shows that smaller firms may be relevant when they can evidence sufficient capacity, coverage and assurance.

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Notice Information

Notice Title

Cyber Incident Response Service

Notice Description

***This is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the provision of Cyber Incident Response Services. This procurement has been concluded via a compliant keyword search on the G Cloud 13 framework with reference number RM1557.13. The optional 12-months extension has been exercised at the total value of PS67,000.00 ex VAT. As per Contract Variation 001 the new contract value is PS268,000.00 excluding VAT.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f6f8578c-7217-4c29-960e-c0a7a2fb635e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d2a56108-c871-462d-9d81-5f04e9fdf752
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£201,000 £100K-£500K
Lots Value
Not specified
Awards Value
£268,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20266 days ago
Submission Deadline
29 Jan 2024Expired
Future Notice Date
Not specified
Award Date
30 Jan 20242 years ago
Contract Period
1 Feb 2024 - 31 Jan 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1UH
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

NCC Group Security Services Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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