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SANS ProAct Net App Maintenance and support

City of Doncaster Council

This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 16:01

Award Notice
Summary of the contracting process

City of Doncaster Council procured maintenance and support services for the SANS ProAct Net application. The requirement concerns software supporting system, storage and content management, including storage management software (CPV 48780000 and 48782000). The work is classified as services and is associated with the council’s Civic Office in Doncaster. Delivery locations cover Doncaster, the United Kingdom, Europe, the Isle of Man, the Channel Islands, British Overseas Territories and the rest of the world. The requirement is therefore relevant to suppliers providing application maintenance, technical support and storage or content-management software services, particularly those able to support a geographically broad user or operating environment.

The procurement has been completed and awarded through a direct award procedure. The contract was awarded to Proact IT UK Lytd on 28 July 2026 for £29,052. The awarded contract period runs from 1 April 2026 to 31 March 2029. The tender submission deadline was 1 March 2026, and the tender record also gives an initial contract period of 2 to 3 March 2026. The council identified the opportunity as suitable for small and medium-sized enterprises and not reserved for voluntary, community or social enterprises. The published process records a direct award rather than a competitive tender, and the award was active when recorded. Proact IT UK Lytd is the selected supplier.

This award is useful market evidence for IT suppliers specialising in the maintenance and support of SANS ProAct Net or closely related storage and content-management applications. A credible competitor for a future requirement would need demonstrable capability in application support, fault resolution, software maintenance and storage-management environments, with sufficient technical capacity to provide continuity over a multi-year service. Suppliers should also be able to support a council customer and potentially users or systems across the United Kingdom and wider stated delivery locations. The council marked the requirement as suitable for SMEs, so a smaller specialist with relevant product expertise and dependable support arrangements could be well placed, either independently or through a suitable delivery partnership.

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Notice Information

Notice Title

SANS ProAct Net App Maintenance and support

Notice Description

SANS ProAct Net App Maintenance and support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f8557635-0f3f-44f7-8959-721625b8bd59
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d4a0e1f1-58eb-4bbb-b120-06b8441d7b31
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48780000 - System, storage and content management software package

48782000 - Storage management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£29,052 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Jul 20262 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
City of Doncaster Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DONCASTER
Postcode
DN1 3BU
Postcode Area
Doncaster
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE35 Doncaster
Delivery Location
Not specified
Local Authority
Doncaster
Electoral Ward
Town
Westminster Constituency
Doncaster Central

Supplier Information

Number of Suppliers
1
Supplier Name

Proact IT UK Lytd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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