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Supply of ServiceNow Licences

THE DEPARTMENT FOR TRANSPORT

This public procurement record has 1 release in its history.

Award

26 Jul 2026 at 11:47

Award Notice
Summary of the contracting process

The Department for Transport procured ServiceNow software licences, classified as software packages and information systems. This is a goods requirement supporting the department’s use of the ServiceNow platform. Delivery is associated with the Department for Transport’s offices at Great Minster, 33 Horseferry Road, London, SW1P 4DR, and the wider London area. The requirement is for the supply of licences rather than software development, implementation or general IT consultancy. It is therefore most relevant to software licensing providers, technology resellers and suppliers able to provide ServiceNow licences to a central government department. The named buyer is the Department for Transport, and the selected supplier is Specialist Computer Centres plc.

The procurement has been awarded and the tender is complete. It used a selective procedure as a call-off from a framework agreement. The tender submission deadline was 19 June 2026 at 14:00. The award was made on 24 June 2026 to Specialist Computer Centres plc for £498,638 including the stated currency of GBP. The wider estimated procurement value was £3,000,000, with a minimum estimated value of £498,638. The awarded contract period runs from 30 June 2026 to 29 January 2027. The published procurement data identifies the requirement as a goods purchase and records that it was not suitable for SMEs or voluntary, community and social enterprises. The selected award is active.

This award demonstrates established Department for Transport demand for ServiceNow licensing through a framework call-off, at a substantial software supply scale. A future competitor would need direct capability to supply ServiceNow licences, understand the licensing and ordering arrangements available through the relevant framework route, and meet the administrative and commercial requirements of central government purchasing. The successful supplier’s profile indicates that a large organisation with the capacity to handle a sizeable licence order was considered appropriate, while the procurement was marked as unsuitable for SMEs and voluntary, community and social enterprises. Businesses preparing for a comparable requirement should therefore focus on framework access, authorised licensing or reseller capability, robust public-sector account management, and the financial and operational capacity to support the Department for Transport’s software estate.

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Notice Information

Notice Title

Supply of ServiceNow Licences

Notice Description

Contract award notice.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f85ed339-f1ab-4b2c-b7d8-abbdaaeb2a33
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/218e1c9d-011f-492c-8881-87af0ac9c30a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£498,638 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jun 20263 months ago
Contract Period
30 Jun 2026 - 29 Jan 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE DEPARTMENT FOR TRANSPORT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DR
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
Vincent Square
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Specialist Computer Centres

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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