Planning

Soft Market Testing for Telecare / Technology Enabled Care (TEC) Services in Hackney

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Planning

03 Feb 2022 at 19:54

Market Engagement Notice
Summary of the contracting process

The London Borough of Hackney is currently in the planning stage of a procurement process titled "Soft Market Testing for Telecare / Technology Enabled Care (TEC) Services." This initiative aims to develop a TEC Service to support vulnerable individuals and their caregivers throughout the Hackney area. Stakeholders interested in participating should note the engagement end date of 21st February 2022, with all communications necessary for participation to be conducted via the ProContract portal. The services under consideration fall within the social work and health services categories, with an emphasis on equipment supply, installation, and monitoring to enhance emergency support for individuals at home.

This procurement process offers significant opportunities for businesses in the social and healthcare sectors, particularly those with experience in providing TEC services. Companies capable of delivering equipment services, call monitoring, or local response services will find themselves well-positioned to submit proposals. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to engage in this tender, as it seeks innovative solutions that can enhance care for vulnerable populations in the community.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Soft Market Testing for Telecare / Technology Enabled Care (TEC) Services in Hackney

Notice Description

The London Borough of Hackney is currently reviewing it's Telecare services with a view to develop a Technology Enabled Care (TEC) Service that will support vulnerable people and their carers across the Hackney Borough. As part of this work we would like to better understand what opportunities are available from the market for the development and provision of TEC services. We are seeking companies which have experience of successfully delivering any or all of the below TEC services for vulnerable people and their carers. TEC Equipment Service - a service that is responsible for the supply, installation, maintenance, repair, collection and recycling of TEC equipment that monitors people at home and can raise an alarm in an emergency. TEC Call Monitoring Service - a 24/7 call monitoring service that is able to monitor analogue and digital TEC devices and operates an effective triage process, organising appropriate support in response to an alarm, by calling listed friends and family members, the TEC response service, community health and social care services or emergency service where required. TEC Response Service - a local response service with trained staff who work 24 hours a day and can visit people at home to provide necessary support when required. If you are interested in participating in the soft market testing exercise you will need to register your interest via the ProContract portal in order to access the questionnaire and associated documents. Please note that all communication will only be through the portal. The closing date for completing the questionnaire is Monday 21 February 2022 (17:00).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ae26e087-fe97-4bc4-85b7-d467fd9ef225
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20224 years ago
Submission Deadline
Not specified
Future Notice Date
21 Feb 2022Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2-2022-02-03T19:54:03Z",
    "date": "2022-02-03T19:54:03Z",
    "ocid": "ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2",
    "language": "en",
    "initiationType": "tender",
    "title": "Soft Market Testing for Telecare / Technology Enabled Care (TEC) Services in Hackney",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2022-02-21T23:59:59Z"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/ae26e087-fe97-4bc4-85b7-d467fd9ef225",
                "datePublished": "2022-02-03T19:54:03Z",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "tender": {
        "id": "HACK001-DN595498-58027630",
        "title": "Soft Market Testing for Telecare / Technology Enabled Care (TEC) Services in Hackney",
        "description": "The London Borough of Hackney is currently reviewing it's Telecare services with a view to develop a Technology Enabled Care (TEC) Service that will support vulnerable people and their carers across the Hackney Borough. As part of this work we would like to better understand what opportunities are available from the market for the development and provision of TEC services. We are seeking companies which have experience of successfully delivering any or all of the below TEC services for vulnerable people and their carers. TEC Equipment Service - a service that is responsible for the supply, installation, maintenance, repair, collection and recycling of TEC equipment that monitors people at home and can raise an alarm in an emergency. TEC Call Monitoring Service - a 24/7 call monitoring service that is able to monitor analogue and digital TEC devices and operates an effective triage process, organising appropriate support in response to an alarm, by calling listed friends and family members, the TEC response service, community health and social care services or emergency service where required. TEC Response Service - a local response service with trained staff who work 24 hours a day and can visit people at home to provide necessary support when required. If you are interested in participating in the soft market testing exercise you will need to register your interest via the ProContract portal in order to access the questionnaire and associated documents. Please note that all communication will only be through the portal. The closing date for completing the questionnaire is Monday 21 February 2022 (17:00).",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "85300000",
            "description": "Social work and related services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "85100000",
                "description": "Health services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E8 1DY"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "suitability": {
            "sme": true,
            "vcse": true
        }
    },
    "parties": [
        {
            "id": "GB-CFS-50290",
            "name": "London Borough of Hackney",
            "identifier": {
                "legalName": "London Borough of Hackney"
            },
            "address": {
                "streetAddress": "Hackney Service Centre, 1 Hillman Street",
                "locality": "Hackney",
                "postalCode": "E8 1DY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Pat Walters",
                "email": "pat.walters@hackney.gov.uk"
            },
            "details": {
                "url": "http://www.hackney.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-50290",
        "name": "London Borough of Hackney"
    }
}