Award

Norfolk and Suffolk Victim Care Service

THE POLICE AND CRIME COMMISSIONER FOR SUFFOLK

This public procurement record has 1 release in its history.

Award

15 Aug 2025 at 06:08

Award Notice
Summary of the contracting process

The Police and Crime Commissioner for Suffolk has awarded the contract titled "Norfolk and Suffolk Victim Care Service" to Catch22. This procurement falls under the Health and Social Work Services category and covers community, social, and personal services within the East of England. The contract entails a holistic victim care service aimed at providing tailored interventions and inclusive delivery. The procurement process was executed as an open procedure, with the tender stage now complete, resulting in an active award as of 2nd June 2025. The contract period is set to begin on 1st October 2025 and conclude on 30th September 2028, with the possibility of a two-year extension. The estimated total value of the contract is £3,000,000.

This contract represents a valuable opportunity for businesses specialising in comprehensive victim support services, particularly those experienced in delivering tailored and diverse solutions to meet varying needs. Organisations that prioritise inclusivity and accessibility, and can cater to individuals with protected characteristics, are well-suited for such opportunities. SMEs and VCSEs are particularly encouraged to engage, opening avenues for growth and collaboration in a highly impactful sector. The project not only addresses essential community needs but also allows participating businesses to strengthen their presence and service portfolio within the public health and social services industry.

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Notice Information

Notice Title

Norfolk and Suffolk Victim Care Service

Notice Description

The commissioned service will deliver a comprehensive, cross-regional victim support programme across Norfolk and Suffolk: an integrated victim support model, encompassing assessment, intervention, and referral pathways. Key service features include: Holistic Victim Assessment & Support: a streamlined approach to identifying victim needs and delivering appropriate support or onward referrals; Inclusive Service Delivery: full accessibility for individuals with protected characteristics, ensuring compliance with equality and diversity standards; Tailored Interventions: A diverse portfolio of support options designed to meet the varied and complex needs of victims across crime types. The contract does not include provision for standard-risk Domestic Abuse support, which will be commissioned separately. The initial contract will be awarded for three (3) years, with the option to extend for up to two (2) additional years (via 1+1 extension), subject to satisfactory performance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d824e77b-4b56-4f80-89de-8c563da7d395
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

85100000 - Health services

85323000 - Community health services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,650,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Aug 20256 months ago
Submission Deadline
19 Mar 2025Expired
Future Notice Date
Not specified
Award Date
1 Jun 20258 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR SUFFOLK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP5 3QS
Post Town
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified
Local Authority
East Suffolk
Electoral Ward
Martlesham & Purdis Farm
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

CATCH22

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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