Award

Award of Debt Relief Order Administration Hub Contract (Lot 4)

MONEY AND PENSIONS SERVICE

This public procurement record has 1 release in its history.

Award

04 Jan 2023 at 16:37

Award Notice
Summary of the contracting process

The Money and Pensions Service has awarded the contract for Debt Relief Order Administration Hub services, lasting for a period of three years with the possibility of two one-year extensions. The contract value is £14,000,000 GBP, and the tender closed on April 12, 2022. The services fall under the classification of 'Other community, social and personal services', suitable for small and medium-sized enterprises (SMEs). The contract period spans from February 1, 2023, to January 31, 2026, based in England, UK.

This awarded contract presents significant business growth opportunities for companies capable of delivering free Debt Relief Order administration services. Businesses in the community, social, and personal services sector, particularly SMEs, are well-suited to compete for this tender. The procurement method was an 'Open procedure' above the set threshold, providing a transparent and accessible opportunity for interested bidders to engage with the Money and Pensions Service.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Award of Debt Relief Order Administration Hub Contract (Lot 4)

Notice Description

Delivery of a free to customer Debt Relief Order (DRO) administration service. This service is free to customers save for the DRO application fee. The contract duration is three years with two optional extensions of 1 year each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fb1a3c76-a78f-4d7d-ba4b-f83282f94a70
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ef7b20d1-1890-4b02-81ad-869734c8382e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£14,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£17,200,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jan 20233 years ago
Submission Deadline
12 Apr 2022Expired
Future Notice Date
Not specified
Award Date
4 Nov 20223 years ago
Contract Period
1 Feb 2023 - 31 Jan 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MONEY AND PENSIONS SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC1N 2TD
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
2
Supplier Names

GREGORY PENNINGTON LIMITED, PART OF THE FINANCIAL WELLNESS GROUP

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-fb1a3c76-a78f-4d7d-ba4b-f83282f94a70-2023-01-04T16:37:41Z",
    "date": "2023-01-04T16:37:41Z",
    "ocid": "ocds-b5fd17-fb1a3c76-a78f-4d7d-ba4b-f83282f94a70",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "21-39-4",
        "title": "Award of Debt Relief Order Administration Hub Contract (Lot 4)",
        "description": "Delivery of a free to customer Debt Relief Order (DRO) administration service. This service is free to customers save for the DRO application fee. The contract duration is three years with two optional extensions of 1 year each.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "98000000",
            "description": "Other community, social and personal services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 14000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2022-04-12T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-02-01T00:00:00Z",
            "endDate": "2026-01-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/naZq3B5Q",
            "name": "Money and Pensions Service",
            "identifier": {
                "legalName": "Money and Pensions Service",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/naZq3B5Q"
            },
            "address": {
                "streetAddress": "120 Holborn",
                "locality": "LONDON",
                "postalCode": "EC1N2TD",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "commercial@maps.org.uk"
            },
            "details": {
                "url": "https://maps.org.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01436945",
            "name": "The National Association Of Citizens Advice Bureaux",
            "identifier": {
                "legalName": "The National Association Of Citizens Advice Bureaux",
                "scheme": "GB-COH",
                "id": "01436945"
            },
            "address": {
                "streetAddress": "200 Aldersgate Street EC1A 4HD GB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-COH-02855061",
            "name": "Gregory Pennington Limited, part of the Financial Wellness Group",
            "identifier": {
                "legalName": "Gregory Pennington Limited, part of the Financial Wellness Group",
                "scheme": "GB-COH",
                "id": "02855061"
            },
            "address": {
                "streetAddress": "Think Park, Manchester, M17 1FQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/naZq3B5Q",
        "name": "Money and Pensions Service"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-fb1a3c76-a78f-4d7d-ba4b-f83282f94a70-1",
            "status": "active",
            "date": "2022-11-04T00:00:00Z",
            "datePublished": "2023-01-04T16:37:41Z",
            "value": {
                "amount": 8200000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01436945",
                    "name": "The National Association Of Citizens Advice Bureaux"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/ef7b20d1-1890-4b02-81ad-869734c8382e",
                    "datePublished": "2023-01-04T16:37:41Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "Redacted Contract - Citizens Advice, Lot 4 DRO Administration Hubs",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/4542c5f1-6c83-4ce0-b693-08dd041721c3",
                    "format": "application/zip"
                },
                {
                    "id": "3",
                    "documentType": "contractSigned",
                    "description": "Redacted Contract -GPL, Lot 4 DRO Administration Hubs",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/39a54536-7571-4cd2-83b2-ffec505aacc9",
                    "format": "application/zip"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-fb1a3c76-a78f-4d7d-ba4b-f83282f94a70-2",
            "status": "active",
            "date": "2022-11-04T00:00:00Z",
            "datePublished": "2023-01-04T16:37:41Z",
            "value": {
                "amount": 9000000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02855061",
                    "name": "Gregory Pennington Limited, part of the Financial Wellness Group"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/ef7b20d1-1890-4b02-81ad-869734c8382e",
                    "datePublished": "2023-01-04T16:37:41Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "Redacted Contract - Citizens Advice, Lot 4 DRO Administration Hubs",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/4542c5f1-6c83-4ce0-b693-08dd041721c3",
                    "format": "application/zip"
                },
                {
                    "id": "3",
                    "documentType": "contractSigned",
                    "description": "Redacted Contract -GPL, Lot 4 DRO Administration Hubs",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/39a54536-7571-4cd2-83b2-ffec505aacc9",
                    "format": "application/zip"
                }
            ]
        }
    ]
}