Notice Information
Notice Title
The Provision of a Case Management System Software Package
Notice Description
Your Homes Newcastle (YHN) has under-gone a period of transformation and it has been recognised that a Case Management system to record advice and support delivered to customers, is required. As such, YHN is undertaking a market engagement exercise, in the form of Supplier Engagement Events, aimed at assisting YHN to better understand the current supplier marketplace. This will ultimately lead to a decision on the possible re-procurement of an efficient, flexible and fit-for-purpose solution for now and, taking YHN into the next few years. By implementing an easy-to-use Case Management system, YHN want front-line teams to be able to see, at a glance, the cases that they are working on; any outstanding actions to complete and, quantifiable outcomes for the organisation and customers. The system should also allow Managers to track work-load and, monitor individuals and teams against targets to effectively performance manage and identify improvements. Additional information: Project ID Reference: DN417898 - In order to download and view all Supplier Engagement Event documents, you have to be registered with the NEPO web-portal. If you are not registered, this can be done by following the link address provided (https://procontract.due-north.com/Login). ALL questions, queries and requests relating to this procurement opportunity MUST be made direct to the contact details provided within this Contract Finder notice.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-fb6ee315-3ee6-4eb8-b220-a8b9c82fe3be
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/d7057028-f798-414b-850a-4830475f440e
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Not specified
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Jun 20196 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 19 Jul 2019Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- YOUR HOMES NEWCASTLE LTD
- Contact Name
- David Bell
- Contact Email
- david.w.bell@yhn.org.uk
- Contact Phone
- 01912787765
Buyer Location
- Locality
- NEWCASTLE UPON TYNE
- Postcode
- NE7 7LX
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- TLC North East (England)
-
- Local Authority
- Newcastle upon Tyne
- Electoral Ward
- Dene & South Gosforth
- Westminster Constituency
- Newcastle upon Tyne North
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/d7057028-f798-414b-850a-4830475f440e
25th June 2019 - Early engagement notice on Contracts Finder -
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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