Notice Information
Notice Title
SPaTS Framework Lot 1: Customer Assurance Framework
Notice Description
The main objective of this project is to deliver a coherent customer assurance framework which helps to track, assess and measure our progress against the known customer pain moments defined in section 3.2. The work framework should have been consulted on and agreed by the end of March 2018 with an implementation plan to ensure go-live by end of Q1 2018/19. The project should look at rationalising and incorporating existing customer assurance activities that are already undertaken in MP into the framework and propose suitable activities to fill the identified gaps.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-fb74ee7d-a6cd-4efe-a037-18bd27588fcd
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/2284a365-0d6f-4fae-b4ad-fdc5944fe12c
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other - Restricted procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
71 - Architectural, construction, engineering and inspection services
-
- CPV Codes
71311210 - Highways consultancy services
Notice Value(s)
- Tender Value
- £41,492 Under £100K
- Lots Value
- Not specified
- Awards Value
- £41,492 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 14 Dec 20178 years ago
- Submission Deadline
- 27 Nov 2017Expired
- Future Notice Date
- Not specified
- Award Date
- 27 Nov 20178 years ago
- Contract Period
- 28 Nov 2017 - 31 Mar 2019 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HIGHWAYS AGENCY
- Contact Name
- Not specified
- Contact Email
- transparencysgrm@highwaysengland.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LEEDS
- Postcode
- LS11 9AT
- Post Town
- Leeds
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- Not specified
-
- Local Authority
- Leeds
- Electoral Ward
- Beeston & Holbeck
- Westminster Constituency
- Leeds South
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/2284a365-0d6f-4fae-b4ad-fdc5944fe12c
14th December 2017 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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