Award

Workforce Management System

SOUTH CENTRAL AMBULANCE NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

Award

14 Jun 2021 at 16:14

Tender

15 Jan 2021 at 11:50

Summary of the contracting process

The South Central Ambulance Service NHS Foundation Trust (SCAS) is conducting a public procurement process for a Workforce Management System aimed at supporting all UK Ambulance Trusts. This tender falls under the goods category, classified as "Software package and information systems" (CPV code 48000000). The crucial dates include a bid submission deadline on 1st February 2021, with the contract award anticipated shortly thereafter. The contract is set to commence on 6th April 2021, lasting for an initial five years until 2026, with the possibility of extension up to ten years in total.

This tender presents a significant opportunity for businesses specialising in software solutions, particularly those with experience in developing comprehensive Workforce Management Systems tailored for the health sector. Potential bidders should possess a deep understanding of NHS complexities, including compliance with NHS Terms and Conditions, as well as the ability to provide seamless integration with payroll systems. Companies capable of delivering sophisticated and adaptable software infrastructures are encouraged to participate, especially those that can demonstrate a proven track record within the NHS environment or similar sectors.

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Notice Title

Workforce Management System

Notice Description

South Central Ambulance Service NHS Foundation Trust (SCAS) is seeking to procure a fully supplier hosted, managed and onward going developed, Software as a Service provided Workforce Management Software System for use by all UK Ambulance Trusts. All UK Ambulance Trusts currently use GRS and there is a desire to seek a solution which will provide a total workforce management solution, incorporating the functionality currently provided by other interdependent systems. SCAS, as lead Contracting Authority, is seeking to appoint a Supplier by 6th April 2021 who will be responsible for developing an all-encompassing system suitable for use by all Ambulance Trusts for a go live date for SCAS, and potentially at least two other Ambulance Trusts, of 1st April 2022. Please see the following link for details of all the Ambulance Trusts who may draw down on the contract: https://aace.org.uk/uk-ambulance-service/map-of-nhs-ambulance-services/ The Authority seeks bids from organisations which can demonstrate experience of providing a complex Workforce Management Software System for use with a wide range of different personnel and who, whether or not they currently provide services to the NHS, can demonstrate: i) a clear understanding and appreciation of: * the complexities of the NHS; * the Agenda for Change; * NHS Terms and Conditions; * The substantial range and complexity of the personnel employed and the differing terms under which they are employed; * The interplay within the NHS marketplace and the interaction between the Department of Health, NHSE, NHSI, Clinical Commissioning Group and many other groups. ii) High levels of competency in developing and continually updating a system to deliver 100% accurate information in terms of hours worked by differing personnel; iii) The ability to ensure effective, live and accurate integration between hours worked and the Authority's payroll system. iv) Proven methodology for delivering the changing needs of an NHS body which employs a wide range of different personnel needing to take account of the Working Time Regulations and the interplay between annual leave, absence, TOIL, overtime, rostering and selfrostering. v) The expertise to delivery effective and accurate integration with and data feed from the worked hours data to the Trust's Payroll provider system. SCAS intend letting a contract for up to 10 years (an initial 5 years from the point of award on 6th April 2021 and then four years from go live on 1st April 2022 with the option thereafter to extend by multiples of one year up to a further five years). Other Ambulance Trusts would have the option of drawing down on the ensuing contract during its lifetime with the intention of a co-terminus date for all those Trusts utilising the contract opportunity. SCAS intends that the contract will involve a proactive Ambulance user group who will agree on the development pathway for each following year in conjunction with the Supplier for the benefit of all participating Trusts and, ultimately, the Trust's patients. The system purchased by SCAS will also be made available to Isle of Wight NHS Trust as part of a co-operation set up between the two public bodies under Regulation 12(7). The procurement of this third-party supplier via a fully compliant OJEU process means that no private supplier has been placed "at an advantage vis-a-vis its competitors."

Lot Information

Lot 1

South Central Ambulance Service NHS Foundation Trust (SCAS) is seeking to procure a fully supplier hosted, managed and onward going developed, Software as a Service provided Workforce Management Software System for use by all UK Ambulance Trusts. All UK Ambulance Trusts currently use GRS and there is a desire to seek a solution which will provide a total workforce management solution, incorporating the functionality currently provided by other interdependent systems. SCAS, as lead Contracting Authority, is seeking to appoint a Supplier by 6th April 2021 who will be responsible for developing an all-encompassing system suitable for use by all Ambulance Trusts for a go live date for SCAS, and potentially at least two other Ambulance Trusts, of 1st April 2022. Please see the following link for details of all the Ambulance Trusts who may draw down on the contract: https://aace.org.uk/uk-ambulance-service/map-of-nhs-ambulance-services/ The Authority seeks bids from organisations which can demonstrate experience of providing a complex Workforce Management Software System for use with a wide range of different personnel and who, whether or not they currently provide services to the NHS, can demonstrate: i) a clear understanding and appreciation of: * the complexities of the NHS; * the Agenda for Change; * NHS Terms and Conditions; * The substantial range and complexity of the personnel employed and the differing terms under which they are employed; * The interplay within the NHS marketplace and the interaction between the Department of Health, NHSE, NHSI, Clinical Commissioning Group and many other groups. ii) High levels of competency in developing and continually updating a system to deliver 100% accurate information in terms of hours worked by differing personnel; iii) The ability to ensure effective, live and accurate integration between hours worked and the Authority's payroll system. iv) Proven methodology for delivering the changing needs of an NHS body which employs a wide range of different personnel needing to take account of the Working Time Regulations and the interplay between annual leave, absence, TOIL, overtime, rostering and selfrostering. v) The expertise to delivery effective and accurate integration with and data feed from the worked hours data to the Trust's Payroll provider system. SCAS intend letting a contract for up to 10 years (an initial 5 years from the point of award on 6th April 2021 and then four years from go live on 1st April 2022 with the option thereafter to extend by multiples of one year up to a further five years). Other Ambulance Trusts would have the option of drawing down on the ensuing contract during its lifetime with the intention of a co-terminus date for all those Trusts utilising the contract opportunity. SCAS intends that the contract will involve a proactive Ambulance user group who will agree on the development pathway for each following year in conjunction with the Supplier for the benefit of all participating Trusts and, ultimately, the Trust's patients. The system purchased by SCAS will also be made available to Isle of Wight NHS Trust as part of a co-operation set up between the two public bodies under Regulation 12(7). The procurement of this third-party supplier via a fully compliant OJEU process means that no private supplier has been placed "at an advantage vis-a-vis its competitors." At this stage there is no definite commitment from the other Ambulance Trusts to draw down under the Contract being let by SCAS, but a number of Trusts have expressed direct interest with at least one other Trust with a current Contract that is due to expire on 31 March 2022, enabling them to utilise the Contract scheduled to start on 1 April 2022. The estimated value is based upon all thirteen Ambulance Trusts drawing down on the ensuing contract.

Renewal: The Contract may be extended by up to a further 60 months in increments of 12 months to be agreed with the successful supplier.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-028aaa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013406-2021
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48450000 - Time accounting or human resources software package

Notice Value(s)

Tender Value
£29,640,000 £10M-£100M
Lots Value
£29,640,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jun 20214 years ago
Submission Deadline
1 Feb 2021Expired
Future Notice Date
Not specified
Award Date
5 May 20214 years ago
Contract Period
5 Apr 2021 - 31 Mar 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOUTH CENTRAL AMBULANCE NHS FOUNDATION TRUST
Contact Name
Viv Hichens
Contact Email
viv.hichens@scas.nhs.uk
Contact Phone
+44 7867449533

Buyer Location

Locality
BICESTER
Postcode
OX26 6HR
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ1 Berkshire, Buckinghamshire and Oxfordshire

Local Authority
Cherwell
Electoral Ward
Bicester South and Ambrosden
Westminster Constituency
Bicester and Woodstock

Supplier Information

Number of Suppliers
1
Supplier Name

ALLOCATE SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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