NAC/4314 - provision of a Supported Living Service (Supported Accommodation)

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    "id": "ocds-h6vhtk-029df3-2021-12-14T16:34:02Z",
    "date": "2021-12-14T16:34:02Z",
    "ocid": "ocds-h6vhtk-029df3",
    "description": "Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 A summary of the expected community benefits has been provided as follows: Community benefits will be requested on a minimum requirement basis for: Employability and Training Supply Chain Initiatives Community and Education Initiatives It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employer's (Compulsory) Liability Insurance = 5,000,000 GBP http://www.hse.gov.uk/pubns/hse40.pdf Public Liability Insurance 10,000,000 GBP (SC Ref:676637)",
    "initiationType": "tender",
    "tender": {
        "id": "NAC/4314",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "NAC/4314 - provision of a Supported Living Service (Supported Accommodation)",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
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        "mainProcurementCategory": "services",
        "description": "The Supported Accommodation projects which relate to the proposed tender are: - Flatt Road, Largs (22 units:16 x 1 bed & 6 x 2 bed plus staff base). Anticipated Construction Completion: Summer 2021; and - Caley Court, Stevenston (15 units: 12 x 1 bed & 3 x 2 bed plus staff base). Anticipated Construction Completion April 2022. Eligibility criteria are that potential tenants have either a Learning Disability, Physical Disability or Mental Health difficulty. The scope of the tender exercise to be undertaken is to appoint a Service Provider to each of the developments in Largs and Stevenston. This newly tendered provider would operate the staff base and provide support to all tenants. Service Users will have access to onsite availability of support staff on a 24-hour basis; 7 days a week; 365(6) days a year for personal and non personal care on a planned and unplanned/emergency basis. This includes provision of sleeping/waking night services. The Provider is commissioned to provide an allocated number of care and support hours per week for both sites. The allocation of hours is set out below: Tendered Lot 1: Flatt Road, Largs - 844 Hours Tendered Lot 2: Caley Court, Stevenston - 620 Hours The provider will be required to utilise all commissioned hours to its best ability. These can be used through a mixture of enhanced service provision. Lot 1 (Flatt Road, Largs) is anticipated to commence 27th September 2021 until 26th September 2024 with the option to extend by up to 72 months until 26th September 2030. Lot 2 (Caley Court, Stevenston) is anticipated to commence 1st April 2022 until 31st March 2025 with the option to extend by up to 72 months until 31st March 2031.",
        "value": {
            "amount": 13643485,
            "currency": "GBP"
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        "lots": [
            {
                "id": "1",
                "title": "Flat Road Largs Supported Accommodation development",
                "description": "The service will support Individuals to live as independently as possible, encouraging the Individual to participate in their local community. The ethos of the service will be to enable an Individual to have as much control as possible over their own life while protecting them and others from unnecessary harm. Core service delivery will include:- - Support Planning. The Provider will consult, involve and include the Service User, Health and Social Care professionals, family and significant others, as appropriate, in all aspects of their support planning. - Outcomes development and measurement. Service Users will have individualised outcomes to be met in innovative and flexible ways. - Personal care: Direct assistance with or encouragement with tasks related to daily living and health care needs. For example, assistance with getting out of bed, washing and dressing. - Housing support. For example, Assistance with maintaining cleanliness, adaptions, repairs, cooking safety, and the reporting of any faults to the appropriate department. - Practical Support. For example, Informal day to day advice on personal hygiene and appearance; dispose of household waste; or support with SMART Technology. It is anticipated that there are opportunities for efficiencies in the provision of sleeping/waking night services. North Ayrshire Health and Social Care Partnership has committed to the Charter for Involvement and the provider will be required to evidence the embodiment of the Charter's twelve statements throughout all aspects of service delivery. The approximate start date for this lot is 27th September 2021.",
                "status": "active",
                "value": {
                    "amount": 8102064,
                    "currency": "GBP"
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                "contractPeriod": {
                    "durationInDays": 3240
                }
            },
            {
                "id": "2",
                "title": "Caley Court Stevenston Supported Accommodation development",
                "description": "The service will support Individuals to live as independently as possible, encouraging the Individual to participate in their local community. The ethos of the service will be to enable an Individual to have as much control as possible over their own life while protecting them and others from unnecessary harm. Core service delivery will include:- - Support Planning. The Provider will consult, involve and include the Service User, Health and Social Care professionals, family and significant others, as appropriate, in all aspects of their support planning. - Outcomes development and measurement. Service Users will have individualised outcomes to be met in innovative and flexible ways. - Personal care: Direct assistance with or encouragement with tasks related to daily living and health care needs. For example, assistance with getting out of bed, washing and dressing. - Housing support. For example, Assistance with maintaining cleanliness, adaptions, repairs, cooking safety, and the reporting of any faults to the appropriate department. - Practical Support. For example, Informal day to day advice on personal hygiene and appearance; dispose of household waste; or support with SMART Technology. It is anticipated that there are opportunities for efficiencies in the provision of sleeping/waking night services. North Ayrshire Health and Social Care Partnership has committed to the Charter for Involvement and the provider will be required to evidence the embodiment of the Charter's twelve statements throughout all aspects of service delivery. The approximate start date for this project is 1st April 2022.",
                "status": "active",
                "value": {
                    "amount": 5541421,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 3240
                }
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        ],
        "items": [
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                        "id": "85311000",
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                "deliveryLocation": {
                    "description": "Caley Court, Stevenston"
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                "relatedLot": "2"
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        "communication": {
            "futureNoticeDate": "2021-05-03T00:00:00+01:00"
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        "otherRequirements": {
            "reductionCriteria": "Bidders will be required to have a minimum yearly \"specific\" turnover for Lot 1 of (1,800,458.67)GBP and for Lot 2 (1,231,426.89) GBP for the last 3 years in the business area covered by the contract. NAC reserve the right to review the bidder's financial information including information from credit reference agencies at tender stage and throughout the life of the contract and seek clarifications if necessary. If clarifications are not satisfactory the bidder may be excluded from the tender process. Bidders who cannot meet the required level of turnover will be excluded from this tender. Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading."
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        "selectionCriteria": {
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                    "type": "technical",
                    "description": "Bidders must be registered with the Care Inspectorate or equivalent. Bidders must be registered as a Housing Support and Care at Home provider to deliver the service. Bidders must maintain registration throughout the duration of the contract. All staff are qualified to SSSC fitness to practice standards or working towards attainment of SSSC standards. All staff must be SSSC compliant on 6 months of commencement of employment For each lot, bidders will be required to provide a minimum of 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services as described in part II.2.4 of the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process. Bidders will be required to provide 2 satisfactory references for the same 2 services contracts on the reference templates provided. References should be completed and signed by previous customers. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process. Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope. Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract."
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        "procurementMethod": "open",
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        "awardCriteriaDetails": "This procurement is based on the most economically advantageous tender (\"MEAT\") on the basis of best price and quality ratio, where price is 10% and quality is 90%. Please see PCS-Tender for further information.",
        "tenderPeriod": {
            "endDate": "2021-06-25T12:00:00+01:00"
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