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(P- 1577) Information Services - Hardware Maintenance and Support Services

Translink

This public procurement record has 1 release in its history.

Tender

24 Mar 2021 at 19:08

Tender Notice
Summary of the contracting process

The Translink Group is currently seeking tenders for the provision of Information Services - Hardware Maintenance and Support Services, valued at £1,800,000. This procurement falls under the IT services category and is being conducted through an open procedure. The tender submission deadline is set for 27 April 2021, with an anticipated contract start date in June 2021. The successful contractor will support Translink's Information Services Department across several service areas, including hardware maintenance and out-of-hours support, primarily based in Belfast, Northern Ireland.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those providing hardware support and consultancy. Companies that can offer comprehensive business continuity services, application support, and transformation services would be well-positioned to compete for this contract. With the possibility of contract extensions for up to two additional years, this opportunity not only allows for immediate engagement but also has the potential for long-term collaboration with a key public authority within the transport sector.

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Notice Information

Notice Title

(P- 1577) Information Services - Hardware Maintenance and Support Services

Notice Description

The following is provided in good faith and is intended only as a preliminary background explanation to Translink's requirement, it does not purport to be all inclusive. Translink is seeking to appoint a single service provider to support their Information Services Department with delivery of the following service areas: 1) Hardware maintenance (servers, SAN, client devices eg laptops, desktops, and printers) 2) Out of hours support (e.g monitoring an internal data centre) 3) Business continuity services and testing 4) Application support services (e.g. Database administrator services for key SQL and Oracle databases) 5) Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management. The anticipated start date is June 2021 however dates may be subject to change. Translink reserves the right to accept part of any Tender from one or any number of Tenderers and may change the contracting strategy at any time.

Lot Information

Lot 1

The following is provided in good faith and is intended only as a preliminary background explanation to Translink's requirement, it does not purport to be all inclusive. Translink is seeking to appoint a single service provider to support their Information Services Department with delivery of the following service areas: 1) Hardware maintenance (servers, SAN, client devices eg laptops, desktops, and printers) 2) Out of hours support (e.g monitoring an internal data centre) 3) Business continuity services and testing 4) Application support services (e.g. Database administrator services for key SQL and Oracle databases) 5) Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management. The anticipated start date is June 2021 however dates may be subject to change. Translink reserves the right to accept part of any Tender from one or any number of Tenderers and may change the contracting strategy at any time.

Options: Two additional options to extend the contract. Each option for a period of 1 year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029ef2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006016-2021
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72110000 - Hardware selection consultancy services

72120000 - Hardware disaster-recovery consultancy services

72130000 - Computer-site planning consultancy services

72140000 - Computer hardware acceptance testing consultancy services

72150000 - Computer audit consultancy and hardware consultancy services

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
£1,800,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20215 years ago
Submission Deadline
27 Apr 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Translink may make a call for competition at the end of the initial 3 year contract period and/or if additional options are taken (2 additional options, each a period of 1 year). Translink reserve the right to make a call for competition at any point deemed appropriate by Translink and may make no call for competition should the requirement no longer be classified by Translink as recurring.

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Translink
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT2 7LX
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN0 Northern Ireland
Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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